It Operations Engineer

Teamlease Digital Private Ltd.; Pune District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Teamlease Digital Private Ltd. in Pune, India, is seeking an IT Operations Engineer with 3+ years of hands-on experience supporting Windows Server environments in enterprise settings.

The role emphasizes patch management, vulnerability management, backup and recovery, and security log analysis. You will design and maintain automation scripts (PowerShell), contribute to ITIL-aligned processes, prepare clear runbooks and SOPs, and support high-availability production environments with 24/7 SLAs

Qualifications

• Hands-on Windows Server administration in enterprise/production settings.
• Experience with patch and vulnerability management and IT operations.
• Automation scripting to streamline tasks with PowerShell or similar.
• Familiarity with ITIL processes and incident/change/problem/service requests.

Skills

Windows Server

Patch management

Vulnerability management

IT Operations

Automation scripting

ITIL processes

Azure fundamentals

PowerShell

Documentation

Troubleshooting

On-call support

Communication

Tools

PowerShell

Azure fundamentals

Job description

Role & responsibilities

KNOWLEDGE & EXPERIENCE

ESSENTIAL

DESIRABLE

• Minimum 3+ years of hands-on experience supporting and administering Windows Server environments in enterprise or production settings.


• Strong experience in patch management, vulnerability management, and IT Operations, with a solid understanding of industry standards and best practices.


• Proven background in IT Operations, including infrastructure monitoring, backup and recovery management, and system and security log analysis


• Ability to design, develop, and maintain automation scripts to streamline repetitive operational tasks and improve efficiency.


• Solid working knowledge of ITSM processes, including Incident, Change, Problem, and Service Request Management, within an ITIL-aligned environment.


• Good understanding of Microsoft Azure fundamentals (AZ-900 or equivalent knowledge preferred).

• Proven experience in creating, maintaining, and reviewing clear and accurate technical documentation, including SOPs, runbooks, and knowledge base articles.


• Experience using PowerShell or other scripting languages for automation of infrastructure tasks.


• Good troubleshooting abilities.


• Experience supporting mission-critical, high-availability production environments with 24/7 operational requirements and strict SLAs.


• Strong communication and collaboration skills, enabling effective interaction with cross-functional teams, vendors, and stakeholders.


• Ability to work effectively in on-call or shift-based support models, when required.