Technology Support Engineer

Ashtech Infotech (India) Pvt Ltd; Ahmedabad District; On-site; INR 600,000 - 900,000; Full time

Job summary

Ashtech Infotech (India) Pvt Ltd is seeking an experienced IT Infrastructure Administrator to manage end-to-end implementation, configuration, and maintenance of enterprise IT infrastructure, including servers, storage, networking, virtualization, and backup solutions.

You will perform server and storage rack mounting, hardware installation, configuration, and troubleshooting, while administering Windows Server, Linux, VMware ESXi, and related systems.

Qualifications

• Strong experience in server, storage, virtualization, and backup administration.
• Hands-on expertise with Windows Server, Linux, VMware vSphere, and Microsoft Hyper‑V.
• Knowledge of Active Directory, DNS, DHCP, GPO, DFS/DFSR, and File Server management.
• Experience in storage management, RAID configuration, and SAN/NAS environments.
• Proficiency in enterprise backup and recovery solutions.
• Strong troubleshooting, problem‑solving, and documentation skills.
• Bachelor's degree in Computer Science, IT, or related field.
• Relevant infra certifications (Microsoft, VMware, Veeam, Veritas) preferred.

Skills

Server administration

Storage administration

Virtualization

Backup administration

Windows Server

Linux

Active Directory

DNS

DHCP

GPO

File Server

DFS/DFSR

Education

Bachelor's degree in Computer Science or related field

Tools

Microsoft certifications

VMware certification

Veeam certification

Veritas certification

Job description

• Manage end-to-end implementation, configuration, and maintenance of enterprise IT infrastructure, including servers, storage, networking, virtualization, and backup solutions.
• Perform server and storage rack mounting, hardware installation, configuration, and troubleshooting activities.
• Install, configure, upgrade, and maintain Windows Server, Linux, and VMware ESXi operating systems, including firmware and BIOS updates.
• Administer and support Active Directory Domain Services (ADDS), DNS, DHCP, File Server, DFS/DFSR, and Group Policy (GPO) environments.
• Configure and manage storage infrastructure, including RAID arrays, storage pools, volumes, LUNs, and host mappings.
• Administer and maintain virtualization platforms such as VMware vSphere and Microsoft Hyper‑V, including Virtual Machine High Availability (HA).
• Deploy, configure, and support Hyper‑V Failover Clusters and SQL Server Failover Clusters to ensure business continuity and high availability.
• Implement, manage, and monitor enterprise backup and disaster recovery solutions, including Commvault, Veritas Backup Exec, Veritas NetBackup, Veeam Backup & Replication, and Veeam M365 Backup.
• Monitor system performance, troubleshoot infrastructure issues, and ensure optimal availability and reliability of IT systems.
• Maintain technical documentation, configuration records, and standard operating procedures.

Required Skills

• Strong experience in server, storage, virtualization, and backup administration.
• Hands‑on expertise with Windows Server, Linux, VMware vSphere, and Microsoft Hyper‑V.
• Knowledge of Active Directory, DNS, DHCP, GPO, DFS/DFSR, and File Server management.
• Experience in storage management, RAID configuration, and SAN/NAS environments.
• Proficiency in enterprise backup and recovery solutions.
• Strong troubleshooting, problem‑solving, and documentation skills.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Relevant certifications such as Microsoft, VMware, Veeam, Veritas, or other infrastructure‑related certifications are preferred.
• Experience working in enterprise data centre and IT infrastructure environments.