Sr Associate- International Chat

Tech Mahindra; Dadri; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Both side cab facility

Incentives

5 days working

Job summary

Tech Mahindra is hiring for an International Chat Process / Customer Support Executive in Dadri, Uttar Pradesh. The role focuses on handling international chat interactions and delivering resolving customer queries with a focus on service quality.

The candidate should have 1+ year of International Chat experience, excellent English, and typing speed of 40 wpm. Night/rotational shifts and incentives are part of the package, with cab facilities provided.

Qualifications

• Minimum 1 year of experience in International Chat Process from BPO Company.
• Excellent English communication skills.
• Typing speed 40wpm.
• Strong customer handling & problem-solving skills.
• Flexibility working in night / rotational shifts.

Responsibilities

• Handle international inbound Triple Chats.
• Coordinate with customers to resolve queries.

Skills

International Chat

English Communication

Typing Speed 40wpm

Customer Handling

Problem Solving

Night Shifts

Job description

International Chat Process / Customer Support Executive role.

Key Responsibilities:

• Minimum 1yr+ experience in International Chat
• Handled international inbound Triple Chats

Eligibility Criteria:

• Minimum 1 year of experience in International Chat Process from BPO Company
• Excellent English communication skills
• Typing speed 40wpm
• Strong customer handling & problem-solving skills
• Flexibility working in night / rotational shifts

Perks & Benefits

• Both side cab facility
• Incentives
• 5 days working