Client Support Representative -International Chat Process

Arise Solutions Inc.; India; On-site; INR 180,000 - 260,000; Full time

Benefits offered by this job

PF

Night Allowance

Job summary

Confidential is seeking a Customer Care Associate for international chat support. The role focuses on assisting customers through chat, handling orders, refunds, and account-related issues while ensuring a positive experience.

You will also maintain clear, accurate interaction records to support ongoing customer care excellence. The candidate profile includes multiple educational paths (12th Pass to Post Graduate), reflecting flexible entry routes for this customer service position in India.

Qualifications

• 12th Pass, Diploma, Graduate or Post Graduate required.
• Diploma is acceptable as qualification.
• Graduate degree preferred.
• Post Graduate qualification advantageous.

Responsibilities

• Handle customer queries via chat.
• Assist with orders, refunds & account-related concerns.
• Resolve issues and ensure customer satisfaction.
• Maintain accurate interaction records.

Education

12th Pass

Diploma

Graduate

Post Graduate

Job description

Customer Care Associate : International Chat Support

Confidential

• Handle customer queries via chat
• Assist with orders, refunds & account-related concerns
• Resolve issues and ensure customer satisfaction
• Maintain accurate interaction records

Required Candidate profile

• 12th Pass
• Diploma
• Graduate
• Post Graduate

Perks and benefits

• PF
• Night Allowance

Skills highlighted with ‘‘ are preferred keyskills