Chat Support Executive

Tech Mahindra; Dadri; On-site; INR 441,000 - 539,000; Full time

Benefits offered by this job

Cab facility

Incentives

5 days working

Job summary

Tech Mahindra in India is hiring for an International Chat Process / Customer Support Executive to handle inbound international chats and deliver solutions with a customer-first approach. The role requires at least 1 year of international chat experience, excellent English communication, and a typing speed of 40 wpm.

Night/rotational shifts are part of the schedule, with a 5-day work week and incentives on offer.

Qualifications

• Minimum 1 year of experience in International Chat from a BPO.
• Excellent English communication skills.
• Typing speed 40 wpm.
• Strong customer handling & problem-solving skills.
• Flexibility working in night / rotational shifts.

Responsibilities

• Handle international inbound Dual Chats.

Skills

International Chat Experience

Typing speed 40 wpm

Excellent English Communication

Night Shifts

Customer handling & problem-solving

Job description

International Chat Process / Customer Support Executive role.

Key Responsibilities:

• Minimum 1yr+ experience in International Chat
• Handled international inbound Dual Chats

Eligibility Criteria:

• Minimum 1 year of experience in International Chat Process from BPO Company
• Excellent English communication skills
• Typing speed 40wpm
• Strong customer handling & problem-solving skills
• Flexibility working in night / rotational shifts

Perks & Benefits

• Both side cab facility
• Incentives
• 5 days working
• 4.90LPA