International BPO - Chat/Email Process Upto 38K

Gautam Consultancy; Udaipur District, Ahmedabad District; On-site; INR 290,000 - 424,000; Full time

Benefits offered by this job

Night Allowance

Monthly Incentives

Cab Facility

Job summary

Gautam Consultancy in Ahmedabad is seeking an International Client Experience Associate to connect with international customers and provide professional assistance across time zones.

The role requires excellent English communication, a customer-first attitude, and willingness to work in rotational/night shifts with 5-day work weeks. Fresh graduates are welcome, with training provided.

Qualifications

• Excellent spoken and written English communication.
• Strong listening, problem-solving and interpersonal skills.
• Comfortable working in rotational/night shifts.
• Graduates and confident freshers are welcome.

Responsibilities

• Connect with international customers and provide professional assistance.
• Understand customer concerns and deliver clear, accurate solutions.
• Handle customer interactions while maintaining a high level of service quality.
• Coordinate with internal teams to resolve customer queries efficiently.
• Maintain proper records of customer interactions and follow process guidelines.

Skills

English communication

Customer service

Problem solving

Interpersonal skills

Education

Graduates

Job description

INTERNATIONAL CLIENT EXPERIENCE ASSOCIATE

Location: Ahmedabad

Salary: 26,000 38,000 CTC/month

Process: International Customer Support

Shift: Rotational shifts | Night shifts as per process

Work Week: 5 days + 2 rotational offs

Cab Facility: Available

Perks: Night Allowance + Monthly Incentives

What You'll Do

• Connect with international customers and provide professional assistance.
• Understand customer concerns and deliver clear, accurate solutions.
• Handle customer interactions while maintaining a high level of service quality.
• Coordinate with internal teams to resolve customer queries efficiently.
• Maintain proper records of customer interactions and follow process guidelines.

We're Looking For

• 1. Excellent spoken and written English communication.
• 2. Graduates and confident freshers are welcome.
• 3. Strong listening, problem-solving and interpersonal skills.
• 4.Comfortable working in rotational/night shifts.
• 5. Professional attitude with a customer-first approach.

Why Join?

26K38K CTC | International Exposure | Cab Facility | Night Allowance | Monthly Incentives | 5-Day Working

If your English is your strength, this could be your next opportunity.

HR: 9773452836