Sr. Associate - F&A - I2C 5B

Genpact; Dadri; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Genpact in India is seeking a Sr. Associate - F&A (I2C) to drive invoicing, cash application, and intercompany reconciliations in a fast-moving environment.

You will own end-to-end processes from invoicing to cash posting within Microsoft Dynamics 365, Cognos, and related ERP tools, ensuring accuracy, timeliness, and compliance with SOPs. The role offers exposure to large-scale financial operations, cross-functional collaboration with sales and operations, and opportunities to contribute to

Qualifications

• Experience in end-to-end F&A processes, especially invoicing and cash application.
• Knowledge of ERP systems and financial controls is required.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and cross-functional collaboration abilities.

Responsibilities

• Prepare and dispatch invoices to clients with supporting documents.
• Maintain EDI operations and resolve invoice exceptions.
• Process transfers, journal entries, and cash postings in ERP.
• Perform intercompany matching and reconciliations to ensure accuracy.
• Develop and update SOPs; generate billing reports and analytics.

Skills

Accounts Payable

Cash Application

Intercompany Reconciliation

Invoice Processing

ERP Knowledge

Analytical Skills

Stakeholder Communication

Education

Bachelors - Accounting

Bachelors - Commerce

Bachelors - Economics

Masters - Finance

Tools

Microsoft Dynamics 365

Cognos

Power BI

Excel

Job description

Sr. Associate - F&A - I2CReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job DescriptionRoles and Responsibilities1Prepare and dispatch Invoices to clients through various channels such as mail, email, or client portals, along with all required supporting documents2Handle EDI (Electronic Data Interchange) maintenance, including uploading invoices to client portals and resolving any exceptions or discrepancies that arise3Execute and process transfers and adjustments accurately within the billing system4Generate and post invoice journals, ensuring all necessary approvals are obtained before distribution5Compile comprehensive invoice support documentation, including activity reports, budget trackers, out-of-pocket expense backups, and other relevant materials6Issue credit notes, and manage write-offs as instructed and approved by the agency7Perform intercompany matching to ensure accurate reconciliation of transactions between related entities8Process intercompany financial transactions efficiently and accurately9Develop and generate various billing reports to support financial analysis, forecasting, and compliance10Identify and resolve billing discrepancies and issues promptly11Collaborate with sales, operations, and accounting teams to ensure smooth billing processes and address client queries12Help with ad-hoc projects when assigned13Understanding of creation and maintaining Standard Operating Procedure14Regularly download and review bank statements to identify incoming payments (ACH/WIRE/Checks) and reconcile transactions15Ensure all necessary banking information is captured for cash application into ERP (Microsoft Dynamics 365)16Process physical check payments received from agencies, ensuring documentation and tracking17Collaborate with agencies to ensure physical checks are securely and promptly provided to us for processing18Apply payments according to remittance and to appropriate customer invoices and accounts in a timely and accurate manner19Investigate, resolve, and respond to various internal and external queries related to cash applications, payment discrepancies, and account balances20Process refund requests according to instructions received and perform due diligence21Address and resolve month-end balancing issues to ensure accurate financial reporting22Perform regular daily and monthly reconciliations to identify and correct any inconsistencies23Proactively resolve questions and discrepancies related to unallocated cash24Conduct daily follow-ups with agencies/Collection teams to gather necessary information and expedite the resolution of unapplied funds25Accurately allocate foreign exchange (FX) differences to the appropriate projects or Profit & Loss (P&L) accounts as required26Ensure compliance with accounting policies regarding FX transactions27Closing month end account ledgers28Creation and updation of SOPs with process changes and updates29Manage creation, maintenance, blocking, and unblocking of customer master records in ERP systems (Microsoft Dynamics 365), ensuring accuracy, data integrity, and adherence to agreed service levels and turnaround times30Validate customer setup requests and ensure compliance with master data governance documentation standards31Maintain customer hierarchies, billing information, shipping details, tax classifications, and payment terms32Perform customer account reviews to ensure data accuracy and completeness33Creating and maintaining of SOPs with process changes and regular updates34Query resolution with stakeholders35End-to-end processing ownership for assigned activities36Prepare and send customized collection emails to clients, ensuring clarity, accuracy, and adherence to company policies37Conduct collection calls to clients, skillfully capturing feedback, addressing concerns, and securing payment date38Respond to client inquiries via email and phone regarding outstanding invoices, providing copies, account statements, or detailed dispute explanations as needed39Act as the primary point of contact for clients concerning payment issues and disputes40Collaborate closely with the billing team to facilitate invoice revisions, adjustments, and resolve billing discrepancies promptly41In ERP Microsoft Dynamics 365/ Cognos - Analyze aged receivables, disputed invoices, and unapplied cash items, driving timely resolution through agency outreach and root cause analysis42Liaise with agencies regarding invoicing issues, payment variances, credit requests, and account reconciliations43Raise and manage disputes or queries internally and externally, ensuring proper documentation and timely resolution to unblock payments44Proactively chase payments from clients for client invoicing through various communication channels45Execute diligent follow-up actions after all calls and emails, ensuring commitments are met and progress is tracked46Manage and update collection data meticulously, understanding its direct impact on the 'AX process47Assist in forecasting future collections for the purpose of cash flow management48Prepare regular reports on collection status, aging, and potential risks to management49Knowledge of commonly-used concepts, practices, and procedures in collections and credit environment50Understanding of creation of SOPsQualificationsBachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - FinanceCertificationsAccounts Payable Certification - F-TecF-Tec, Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB), Certified Fraud Examiner (CFE) - ACFEACFE, Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)Corporate Finance Institute (CFI), Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoftRequired SkillsAccounting, Accounts Payable Process, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Cash Application, Collections Analytics, Collections Management, Credit Risk Management, SAP OverviewLanguageEnglish, EnglishLanguage Proficiency -Advanced - C1Additional Job Location -Job TypeRegularMaster Skill List -F&A - I2CRemote Type -OfficeWork Shift -Any (India)Why join Genpact?• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter• Make an impact – Help global enterprises solve business challenges that matter• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.