Sr. Associate - F&A - I2c 5b

Genpact; Uttar Pradesh; On-site; INR 600,000 - 900,000; Full time

Job summary

Genpact is seeking a Sr. Associate - F&A - I2C to manage end-to-end invoicing, EDI maintenance, and cash application in Dynamics 365. You will reconcile intercompany accounts and generate detailed billing reports for analysis and compliance.

The role emphasizes process governance, SOP updates, and collaboration with sales and operations to resolve discrepancies and ensure timely cash flow in a fast-paced environment.

Qualifications

• Bachelor's or master's degree in finance, accounting, commerce, economics, or related field.
• Professional certifications in finance or accounting are a plus.
• Strong knowledge of AP, AR, cash flow, and general ledger processes.

Responsibilities

• Prepare and dispatch invoices to clients through various channels with supporting documents.
• Perform EDI maintenance, upload invoices to portals, and resolve discrepancies.
• Process transfers and adjustments within the billing system with accuracy.
• Generate invoice journals and obtain necessary approvals before posting.
• Maintain SOPs and SAP/D365 workflows reflecting process changes.
• Perform bank statement reconciliation and cash application in ERP.
• Collaborate with sales, operations, and accounting for billing inquiries.
• Handle intercompany matching and reconciliation of related transactions.
• Produce billing reports for forecasting, analytics and compliance.

Skills

Accounts payable

Intercompany reconciliation

Cash application

Bank reconciliation

ERP systems

D365 (Power BI Cognos)

Education

Bachelor's in Accounting

Bachelor's in Commerce

Bachelor's in Economics

Bachelor's in Finance

Master's in Finance

Tools

Microsoft Dynamics 365

SAP

Cognos

Power BI

Job description

Sr. Associate - F&A - I2C

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Roles and Responsibilities

• Prepare and dispatch Invoices to clients through various channels such as mail, email, or client portals, along with all required supporting documents
• Handle EDI (Electronic Data Interchange) maintenance, including uploading invoices to client portals and resolving any exceptions or discrepancies that arise
• Execute and process transfers and adjustments accurately within the billing system
• Generate and post invoice journals, ensuring all necessary approvals are obtained before distribution
• Compile comprehensive invoice support documentation, including activity reports, budget trackers, out-of-pocket expense backups, and other relevant materials
• Issue credit notes, and manage write-offs as instructed and approved by the agency
• Perform intercompany matching to ensure accurate reconciliation of transactions between related entities
• Process intercompany financial transactions efficiently and accurately
• Develop and generate various billing reports to support financial analysis, forecasting, and compliance
• Identify and resolve billing discrepancies and issues promptly
• Collaborate with sales, operations, and accounting teams to ensure smooth billing processes and address client queries
• Help with ad-hoc projects when assigned
• Understanding of creation and maintaining Standard Operating Procedure
• Regularly download and review bank statements to identify incoming payments (ACH/WIRE/Checks) and reconcile transactions
• Ensure all necessary banking information is captured for cash application into ERP (Microsoft Dynamics 365)
• Process physical check payments received from agencies, ensuring documentation and tracking
• Collaborate with agencies to ensure physical checks are securely and promptly provided to us for processing
• Apply payments according to remittance and to appropriate customer invoices and accounts in a timely and accurate manner
• Investigate, resolve, and respond to various internal and external queries related to cash applications, payment discrepancies, and account balances
• Process refund requests according to instructions received and perform due diligence
• Address and resolve month-end balancing issues to ensure accurate financial reporting
• Perform regular daily and monthly reconciliations to identify and correct any inconsistencies
• Proactively resolve questions and discrepancies related to unallocated cash
• Conduct daily follow-ups with agencies/Collection teams to gather necessary information and expedite the resolution of unapplied funds
• Accurately allocate foreign exchange (FX) differences to the appropriate projects or Profit & Loss (P&L) accounts as required
• Ensure compliance with accounting policies regarding FX transactions
• Closing month end account ledgers
• Creation and updation of SOPs with process changes and updates
• Manage creation, maintenance, blocking, and unblocking of customer master records in ERP systems (Microsoft Dynamics 365), ensuring accuracy, data integrity, and adherence to agreed service levels and turnaround times
• Validate customer setup requests and ensure compliance with master data governance documentation standards
• Maintain customer hierarchies, billing information, shipping details, tax classifications, and payment terms
• Perform customer account reviews to ensure data accuracy and completeness
• Creating and maintaining of SOPs with process changes and regular updates
• Query resolution with stakeholders
• End-to-end processing ownership for assigned activities
• Prepare and send customized collection emails to clients, ensuring clarity, accuracy, and adherence to company policies
• Conduct collection calls to clients, skillfully capturing feedback, addressing concerns, and securing payment date
• Respond to client inquiries via email and phone regarding outstanding invoices, providing copies, account statements, or detailed dispute explanations as needed
• Act as the primary point of contact for clients concerning payment issues and disputes
• Collaborate closely with the billing team to facilitate invoice revisions, adjustments, and resolve billing discrepancies promptly
• In ERP Microsoft Dynamics 365/ Cognos - Analyze aged receivables, disputed invoices, and unapplied cash items, driving timely resolution through agency outreach and root cause analysis
• Liaise with agencies regarding invoicing issues, payment variances, credit requests, and account reconciliations
• Raise and manage disputes or queries internally and externally, ensuring proper documentation and timely resolution to unblock payments
• Proactively chase payments from clients for client invoicing through various communication channels
• Execute diligent follow-up actions after all calls and emails, ensuring commitments are met and progress is tracked
• Manage and update collection data meticulously, understanding its direct impact on the 'AX process
• Assist in forecasting future collections for the purpose of cash flow management
• Prepare regular reports on collection status, aging, and potential risks to management
• Knowledge of commonly-used concepts, practices, and procedures in collections and credit environment
• Understanding of creation of SOPs

Qualifications

Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance

Certifications

Accounts Payable Certification - F-TecF-Tec, Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB), Certified Fraud Examiner (CFE) - ACFEACFE, Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)Corporate Finance Institute (CFI), Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoft

Required Skills

Accounting, Accounts Payable Process, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Cash Application, Collections Analytics, Collections Management, Credit Risk Management, SAP Overview

Language

English, English

Language Proficiency -

Advanced - C1

Job Type

Regular

Master Skill List -

F&A - I2C

Remote Type -

Office

Work Shift -

Any (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.