Sr. AR Caller

Legacy Health; Chennai; On-site; INR 300,000 - 500,000; Full time

Job summary

Legacy Health in Chennai is seeking an AR calling professional to manage accounts receivable calls, resolve outstanding balances, and handle denials with root-cause analysis. The position requires 1-5 years in AR calling or revenue cycle management, strong knowledge of US healthcare regulations, and proficiency with AR systems like Epic Systems or similar platforms.

Excellent communication skills to handle high-pressure scenarios and collaborate with insurers, patients, and internal teams to

Qualifications

• AR calling or revenue cycle management experience (1–5 years).
• Strong understanding of US healthcare regulations and industry standards.
• Proficient with accounts receivable systems such as Epic Systems or similar platforms.

Responsibilities

• Manage accounts receivable calls to resolve outstanding balances, denials, and patient inquiries.
• Verify eligibility verification for patients' insurance coverage before processing claims.
• Handle medical billing processes including charge entry, coding, and submission of claims to payers.
• Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.

Skills

Communication skills

Attention to detail

Tools

Epic Systems

Job description

Roles and Responsibilities :

• Manage accounts receivable (AR) calls to resolve outstanding balances, denials, and patient inquiries.
• Verify eligibility verification for patients' insurance coverage before processing claims.
• Handle medical billing processes including charge entry, coding, and submission of claims to payers.
• Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.

Job Requirements :

• 1-5 years of experience in AR calling or revenue cycle management (RCM).
• Strong knowledge of US healthcare regulations and industry standards.
• Proficiency in accounts receivable systems such as Epic Systems or similar platforms.
• Excellent communication skills with ability to handle high-pressure situations.