Sr Application Developer-ServiceNow Developer-ITSM

Birlasoft; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Birlasoft in Pune District is seeking a Senior ServiceNow Developer to design, develop, implement, and support ServiceNow solutions aligned with ITSM requirements. The role requires hands-on platform development, workflow automation, integrations, and customization with governance adherence.

The candidate will design and implement workflows, UI policies and catalog items, while building custom apps on the ServiceNow App Engine and ensuring best practices.

Qualifications

• Design, develop, and customize ServiceNow applications and modules.
• Configure Incident, Problem, Change, Request, Knowledge, CMDB, Asset Management and Service Catalog.

Responsibilities

• Design, develop and customize ServiceNow applications and modules.
• Design and implement workflows, Flow Designer solutions and automation processes.
• Create and maintain UI Policies, Business Rules, Client Scripts, ACLs, Script Includes, and Catalog Items.
• Develop custom applications using ServiceNow App Engine.
• Support and governance to adhere to platform best practices.

Skills

ServiceNow development

Workflow automation

Integrations

App Engine

UI Policies & Business Rules

Job description

Role Summary

The Senior Developer ServiceNow is responsible for designing, developing, implementing, and supporting ServiceNow solutions aligned with business and IT service management requirements. The role requires hands-on expertise in ServiceNow platform development, workflow automation, integrations, and customization while ensuring adherence to platform best practices and governance standards.

Key Responsibilities

ServiceNow Development Configuration

• Design, develop, and customize ServiceNow applications and modules.
• Configure Incident, Problem, Change, Request, Knowledge, CMDB, Asset Management, and Service Catalog modules.
• Develop custom applications using ServiceNow App Engine.
• Design and implement workflows, Flow Designer solutions, and automation processes.
• Create and maintain UI Policies, Business Rules, Client Scripts, ACLs, Script Includes, and Catalog Items.