Senior Service Now Developer

People Prime Worldwide; Hyderabad; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

People Prime Worldwide is seeking a Senior ServiceNow Developer to design and deliver complex platforms on the Now Platform, with hands-on architecture and portal engineering across Employee Center and CSM portals.

You will develop, configure, and maintain ServiceNow applications, implement integrations, and ensure upgrade-safe development; collaborate with architects and stakeholders, and mentor junior developers.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.
• 712 years of hands-on ServiceNow experience.
• Strong experience working on enterprise ServiceNow implementations.
• Good understanding of ServiceNow development best practices.
• Strong analytical and problem-solving skills.
• Good communication and stakeholder management skills.
• Translate business and operating model requirements into scalable ServiceNow technical solutions across ITSM, ITOM, CSM, HRSD, SPM, IRM, or custom applications.

Responsibilities

• Develop, configure, customize, and maintain ServiceNow applications and modules.
• Translate business requirements into scalable ServiceNow technical solutions.
• Develop using JavaScript, Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, and Data Policies.
• Build workflows and automation using Flow Designer and Workflow Editor.
• Develop and maintain integrations using REST, SOAP, IntegrationHub, and APIs.
• Work on modules ITSM, ITOM, CSM, HRSD, ITAM, or custom applications.
• Develop and customize Service Portal / Employee Center components.
• Configure and customize widgets, catalog items, record producers, forms, lists, and dashboards.
• Troubleshoot performance, integration, scripting, and application-related issues.

Skills

JavaScript

Solution design

Stakeholder management

Analytical thinking

Mentor junior developers

Education

Bachelor's degree in Computer Science, Engineering, Information Technology, or related field

Tools

Flow Designer

Workflow Editor

REST

SOAP

IntegrationHub

Service Portal

Employee Center

ITSM

ITOM

CSM

HRSD

ITAM

Job description

The Senior Service now developer will work technical design, implementation governance, and complex platform delivery across the Now Platform. The role requires strong hands-on architecture capability across core platform development, integrations, security, data model design, scalable implementation patterns, and deep portal engineering experience across Employee Center and Customer Service Management portals.

Role & responsibilities

Develop, configure, customize, and maintain ServiceNow applications and modules.

• Translate business requirements into scalable ServiceNow technical solutions.
• Develop using JavaScript, Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, and Data Policies.
• Build workflows and automation using Flow Designer and Workflow Editor.
• Develop and maintain integrations using REST, SOAP, IntegrationHub, and APIs.
• Work on ServiceNow modules such as ITSM, ITOM, CSM, HRSD, ITAM, or custom applications.
• Develop and customize Service Portal / Employee Center components.
• Configure and customize widgets, catalog items, record producers, forms, lists, and dashboards.
• Troubleshoot performance, integration, scripting, and application-related issues.
• Follow ServiceNow best practices and ensure upgrade-safe development.
• Participate in code reviews, technical design discussions, testing, deployment, and production support.
• Work closely with Solution Architects and stakeholders to understand requirements and provide technical solutions.
• Mentor junior developers and support the team in following development standards.
• Identify technical debt and recommend improvements to existing ServiceNow implementations.

Preferred candidate profile

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.
• 712 years of hands-on ServiceNow experience.
• Strong experience working on enterprise ServiceNow implementations.
• Good understanding of ServiceNow development best practices.
• Strong analytical and problem-solving skills.
• Good communication and stakeholder management skills.
• Translate business and operating model requirements into scalable ServiceNow technical solutions across one or more product lines such as ITSM, ITOM, CSM, HRSD, SPM, IRM, or custom applications.