Sports Community Manager

CoPlay; Gurugram District; On-site; INR 500,000 - 800,000; Full time

Benefits offered by this job

Insurance 3L

ESI

PF

Training growth

Job summary

CoPlay is seeking a hands-on Sports Community Manager to lead our Gurgaon centre with ownership, structure, and energy. This on-ground role focuses on community events, customer engagement, and operations.

The ideal candidate will have front-end experience in retail or sports settings, a graduate degree, and proven team leadership along with strong communication skills. Growth opportunities and performance-based incentives are offered.

Qualifications

• Graduate degree in a relevant field.
• Proven ability to lead a team and manage operations.
• Strong written and verbal communication skills.

Responsibilities

• Be the face of the centre, engage with the community and drive energy.
• Achieve revenue and participation targets through events and games.
• Adhere to standard operating procedures for hygiene, bookings and reporting.
• Build a disciplined, reliable centre team through coaching and timely feedback.
• Provide on-ground feedback to management for improvement.
• Collaborate with central teams to deliver top-tier player experience.

Skills

Front-end operations

Team leadership

Communication skills

Office tools

Education

Graduate degree in a relevant field

Tools

Google Suite

Microsoft Office

Job description

Job Description:

Who are we?

CoPlay (powered by Hudle) is a community first brand that operates 40+ premium sports facilities across the country. We want to build the biggest and the most loved sports community brand and aim to build and operate 250+ sports clubs across the country over the next few years.

About the Role?

Sports Community Manager combines community execution, operational discipline, and people leadership. An SCM is accountable for outcomes, not effort and is expected to run the Centre with ownership, structure, and energy. This is a hands‑on, on‑ground role, not a desk or coordination role.

Location- Gurgaon Sector 58

Salary & Perks

• Performance based incentives
• Compensation - Fixed + variable
• Employee Benefits - Insurance up to 3 L, ESI, PF
• Rewards for top performers
• Training & Growth opportunities

Key Responsibility Areas (KRAs)

• Acts as the face of the centre by being visibly present, engaged, and proactive, creating energy and trust within the community.
• Achieve assigned revenue and participation targets through timely, well-hosted community games and events.
• Maintain 100% adherence to defined SOPs across hygiene, bookings, collections, reporting, and audits. Resolve centre-level challenges independently as per SOP, with minimal escalations to central teams.
• Builds a disciplined, reliable centre team through clear expectations, coaching, and timely corrective action.
• Provide qualitative and quantitative on ground feedback to the management.
• Work with the central team to develop a top tier player experience at the centre.

You are likely to be someone who -:

• Enjoys hands‑on, on‑ground roles.
• Has past experience in front end roles in retail, sports events, sports grassroots, fitness, and hospitality.
• Has a graduate degree in a relevant line of education.
• Has played and are recreationally good at a sport in the past. Is comfortable in Google Suite, Microsoft tools and other office tools.
• Has managed a team at any level.
• Has fluency in written and verbal communication. Is competitive, structured, confident and has growth mindset.

Note: Please check the Job Location and CTC before applying.

Requirements: