Specialist Procurement Operations

SoftwareONE Deutschland GmbH; Gurgaon; On-site; INR 900,000 - 1,300,000; Full time

Job summary

SoftwareOne Deutschland GmbH is seeking a Specialist (Procurement) to support customers with price quotes from publishers and update ERP systems per standards within SLA. The role acts as a liaison with publishers and suppliers to drive efficient, accurate procurement processes.

The candidate will manage quotes, renewals, and publisher queries, while maintaining strong relationships and ensuring timely delivery of services.

Qualifications

• Bachelor’s or Master’s in business administration or supply chain.
• 4–7 years of software procurement and customer-facing experience.
• Experience with Adobe, AWS, Citrix, ServiceNow or Oracle is a plus.

Responsibilities

• Prioritize quotes from publishers and suppliers.
• Act as a customer-facing resource for sales activities.
• Research and gather information to complete tasks.
• Communicate via emails, reports, and reminders.
• Build relationships with publishers and distributors.
• Lead multiple tasks as an individual contributor.

Skills

Communication

Procurement

Customer-facing

Attention to detail

Education

BA/MA in Business Admin or supply chain

Tools

MS Office

Adobe Acrobat

Job description

Why SoftwareOne?

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

The role

Role Overview

The Specialist (Procurement) in his role assists SoftwareOne’s customers in providing price quotes from publishers and updating them in ERP System as per standards within SLA. Acting as a liaison SoftwareOne’s subsidiaries and various publishers and suppliers, the team handles a wide range of tasks that drive business growth with efficiency, accuracy, and speed.

Responsibilities include leading customer data, handling price inquiries & coordinating renewals along with publisher expertise of basic level. This role significantly improves customer relationships and optimizes operational efficiency throughout these activities.

Roles and Responsibilities

• Responsible for prioritizing quotes from publishers and suppliers.
• Maintains basic level knowledge of service and solution offerings specific to publisher and is a customer facing resource for sales activities alongside SoftwareOne resources.
• Researches and gathers all vital information to complete tasks.
• Communicates promptly and effectively via emails, reports, and reminders.
• Achieves organizational goals by adopting new and diverse requests and finding opportunities to improve job performance.
• Supports requests from customers, partners, sales representatives, and other operations team members.
• Collaborates with internal and external partners to achieve procurement objectives.
• Establishes and maintains relationships with publishers and distributors.
• Serve as the Subject Matter Expert on publisher’s Products and Licensing for internal contacts and customers
• Performs additional duties as assigned by management.
• Leads multiple tasks simultaneously, completing work within allocated time frames as an individual contributor.

What we need to see from you

• Bachelor’s/Master’s Degree or equivalent experience in Business Administration, supply chain (preferred)
• Excellent written & verbal skills.
• 4-7 year’s/prior experience in software procurement and customer-facing roles
• Experience collaborating with vendors such as Adobe, AWS, Citrix, ServiceNow, and Oracle will be an added advantage
• Proficiency/knowledge of MS Office, and Adobe Acrobat
• Curiosity about attention to detail

Job Function

S&C Delivery

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [e-mail].

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.