Specialist - HRO - Employee Lifecycle Management 4A

1401 Genpact India Pvt. Ltd.; Jharsa; Presencial; INR 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Genpact is seeking a Specialist - HRO to support Employee Lifecycle Management. You will coordinate interviews, communicate with candidates, maintain HR records, and ensure compliant recruitment processes across functions. The role involves onboarding, data integrity, and collaboration with HR and operations teams.

Requirements include a bachelor’s degree in commerce, economics, or finance, plus relevant HR certifications. Experience with Workday/ServiceNow and multiple Google tools is preferred.

Formación

• Bachelor-level or higher qualifications in commerce, economics, finance, or related fields.
• Professional HR certifications (PHR, SPHR, SHRM) are valued.
• Experience with HR databases and automated recruiting tools is preferred.
• Strong communication and stakeholder management skills.

Responsabilidades

• Collaborate with Recruiters and Hiring Managers throughout the recruitment life cycle.
• Coordinate interviews and candidate communications, ensuring a smooth process.
• Create offer letters and initiate background checks for new hires.
• Maintain data integrity in HR systems and support onboarding activities.
• Utilize Workday and ServiceNow for HR workflows and documentation.

Conocimientos

Employee consultation

Employee data management

Employee experience

Employee grievances

Performance evaluation management

Performance management (PM)

Language English proficiency

Educación

Bachelor's degree - Commerce

Bachelor's degree - Economics

Bachelor's degree - Finance

Master's degree - Business Administration

Master's degree - Business Analytics

PHR

SPHR

HRCI

SHRM-SCP

SHRM

Herramientas

Canva

Sterling

Gmail

Google Docs

Google Slides

Google Form

Google Sheets

Descripción del empleo

Specialist - HRO - Employee Lifecycle Management

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of HRO [Talent Acquisition] The Recruitment Coordinator supports the end-to-end hiring process by coordinating interviews, managing candidate communications, maintaining applicant tracking systems, and ensuring a smooth and compliant recruitment experience for candidates and hiring teams.

Responsibilities

• Collaborate with Recruiters and Hiring Managers throughout the recruitment life cycle.
• Manage scheduling for interviews and candidate assessments (in-person or virtual) for candidates, recruiters and team members across the business groups, providing an excellent experience to everyone you work with daily.
• Create offer letters and Initiate background checks for new hires; elevate discrepancies to Director, Talent Acquisition for resolution.
• Provide ad-hoc support for Recruiters.
• Maintain data integrity in systems of record by communicating frequently with Recruiters and the HR Strategy & Operations team.
• Fully and accurately utilize Workday and ServiceNow as well as find efficiencies in process wherever needed.
• Track all referrals and process the payment.
• Initiate and monitor new hire onboarding and ensure all onboarding forms are completed.
• Maintain and update the Talent Acquisitions library of documents as our process evolve.
• Onboard vendors & process TA related invoices.
• Be responsible for updating and maintaining offer letter/contract templates, process documents, training materials, and/or Talent Acquisition policies.

Preferred Qualifications / Skills

• recruitment or administrative support experience.
• Previous experience with HR databases and automated recruiting tools (Workday, ServiceNow).
• Experience communicating (written and verbal) effectively and tactfully in a customer service manner.
• Strong interpersonal skills in dealing with all levels of management.
• Experience using and maintaining multiple tools such as Canva, Sterling, Gmail, Google Docs, Google Slides, Google Form and Google Sheets.
• Experience coordinating and performing multiple tasks.
• Experience using the Recruiting function in Workday.
• Strong organizational skills, proven attention to detail/accuracy is required.

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics
• Certifications Professional in Human Resources (PHR) - Symbiosis Instute of Distant Learning
• Symbiosis Instute of Distant Learning, Senior Professional in Human Resources (SPHR) - Human Resource Certification Institute (HRCI)
• Human Resource Certification Institute (HRCI)
• SHRM-SCP - Society for Human Resource Management (SHRM)
• Society for Human Resource Management (SHRM)

Required Skills

• Employee Consultation, Employee Data Management, Employee Experience, Employee Grievances, Performance Evaluation Management, Performance Management (PM)
• Language English Language Proficiency - Proficient - C2
• Additional Job Location - Job Type Regular Master Skill List - HRO - Employee Lifecycle Management Remote Type - Office Work Shift - Evening Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

We're an agentic and advanced technology solutions company that runs mission‑critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.