Specialist - Content Design 4A

Genpact; Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

Genpact in India, Dadri, is seeking a Specialist - Content Design to create training content across eLearning, ILT, vILT, videos, and SOPs. You will communicate effectively, tailor content to learner needs, and design structures using the defined content strategy.

You will collaborate with SMEs and stakeholders, apply Storyline and other tools, and ensure clear, engaging learning materials. A background in instructional design and strong attention to detail are required, with proficiency in

Qualifications

• Experience in instructional design/content writing.
• Strong attention to detail.
• Communication skills – ability to interact with clients, SMEs, and team members.
• Comprehension skills – ability to understand requirements and instructions clearly.
• Visualization – ability to conceptualize graphics, animations, and page layouts for training content.
• Knowledge and hands-on experience of: Microsoft Office (Word, PowerPoint, Excel).

Responsibilities

• Create training content for eLearning, ILT, vILT, videos, SOPs.
• Communicate effectively in oral and written form.
• Write according to the learner’s needs and characteristics.
• Write clear, concise, and grammatically correct messages.
• Ideate content structure and design basis provided content strategy.
• Handle customer communication and SME interactions.
• Collaborate with internal and external stakeholders.

Skills

Instructional design

Content writing

Communication

Visualization

Attention to detail

Client interaction

Collaboration

Education

Bachelor's - Education

Bachelor's - English

Bachelor's - Design

Bachelor's - Graphic Design

Bachelor's - HCI

Bachelor's - Visual Communication

Tools

Microsoft Office

Articulate Storyline

NotebookLM

Gemini

InVision

Job description

Specialist - Content Design

Job Description

• Create training content for all forms of training: eLearning, ILT, vILT, videos, SOPs
• Communicate effectively in oral and written form
• Write according to the learner’s needs and characteristics
• Write clear, concise, and grammatically correct messages
• Ideate content structure and design basis provided content strategy
• Handle customer communication and SME interactions
• Collaborate with internal and external stakeholders

Minimum Qualifications

• Experience in instructional design/content writing
• Strong attention to detail
• Communication skills – ability to interact with clients, SMEs. team members of the project team
• Comprehension skills – ability to comprehend requirements and instructions clearly
• Visualization – ability to conceptualize graphics, animations, and page layouts for training content
• Knowledge and hands‑on experience of: Microsoft Office (Word, PowerPoint, Excel)

Preferred Qualifications / Skills

• Bachelor’s / Masters in education, English, or related subject
• Knowledge and hands‑on experience of: Articulate Storyline Google AI tools (Gemini, NotebookLM, etc.)

Qualifications

• Bachelors - Communication
• Bachelors - Design
• Bachelors - Graphic Design
• Bachelors - Human Computer Interaction (HCI)
• Bachelors - Visual Communication

Certifications Required Skills

• Collaboration Tools
• Content Strategy
• Design Systems
• Design Thinking
• Invision
• User Experience (UX)

Language

English Language Proficiency - Proficient - C2

Job Details

• Additional Job Location
• Job Type Regular
• Master Skill List - Content Design
• Remote Type - Office Work
• Shift - Variable (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.