Senior Associate - LMS Admin

BrightClaim; Gurugram District; Hybrid; INR 600,000 - 900,000; Full time

Job summary

Genpact seeks a Sr. Associate - Content Management to manage and optimize content across digital platforms. You will ensure timely updates, maintain brand-aligned voice, and collaborate with marketing, product, UX, and design teams to execute content strategies.

You will monitor content performance, conduct audits, and apply best practices in CMS workflows, with hybrid work arrangements and ongoing learning opportunities.

Qualifications

• Bachelors in Communications, Design, or related field.
• Experience with content management and digital content workflows.
• Proficiency in HTML5/CSS and CMS platforms.

Responsibilities

• Manage and execute content updates across digital platforms, ensuring timeliness and accuracy.
• Maintain content quality, adhering to brand voice, tone, and style guidelines.
• Collaborate with cross-functional teams to support content strategies.

Skills

CSS

Content Management

Content Strategy

Customer Experience (CX)

Digital Content Creation

Digital Content Management Systems

HTML5

Project Management

Responsive Layout

Web Application Design

Education

Bachelors - Communication

Bachelors - Design

Bachelors - Graphic Design

Bachelors - Human Computer Interaction (HCI)

Bachelors - Visual Communication

Tools

Content Management Systems

Job description

Sr. Associate - Content Management

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities

• - Manage and execute content updates, uploads, and publishing across digital platforms to ensure timeliness and accuracy.
• - Maintain content quality standards, ensuring adherence to brand voice, tone, and style guidelines.
• - Collaborate with cross-functional teams (marketing, product, UX, design) to support the development and execution of content strategies.
• - Monitor and analyze content performance metrics, providing insights to improve engagement and effectiveness.
• - Conduct regular content audits, identifying outdated, inconsistent, or underperforming content and recommending improvements.
• - Stay informed on industry trends, CMS tools, and best practices, applying relevant updates to enhance workflows.
• - Support documentation and organization of content assets, ensuring accessibility for stakeholders and teams.

Qualifications

• Bachelors - Communication
• Bachelors - Design
• Bachelors - Graphic Design
• Bachelors - Human Computer Interaction (HCI)
• Bachelors - Visual Communication

  Certifications

  • Certified Cloud Security Professional (CCSP) - International Information System Security Certification Consortium (ISC²)International Information System Security Certification Consortium (ISC²)
  • Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online
  • CompTIA Security+ - ComptiaComptia
  • ISO 27001 Lead Auditor - IRCLASSIRCLASS
  • Microsoft Certified: Azure Security Engineer Associate - MicrosoftMicrosoft

  Required Skills

  • Cascading Style Sheets (CSS)
  • Content Management
  • Content Strategy
  • Customer Experience (CX)
  • Digital Content Creation
  • Digital Content Management Systems
  • HTML5
  • Project Management
  • Responsive Layout
  • Web Application Design

  Language

  English

  Language Proficiency

  Proficient - C2

  Job Type

  Regular

  Master Skill List

  Content Management

  Remote Type

  Hybrid

  Work Shift

  Variable (India)

  Why join Genpact?

  • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
  • Make an impact – Help global enterprises solve business challenges that matter
  • Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
  • Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

  Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

  Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.

  Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.