Spa Manager

Elitebutlers Hospitality Solutions; Mumbai; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Elitebutlers Hospitality Solutions is seeking a Spa Manager for a premium private residence in Bandra, Mumbai. The role requires 7-8+ years of experience in luxury spa operations and hospitality, with a track record of leading high-performing teams to deliver exceptional guest experiences.

The successful candidate will oversee day-to-day spa operations, maintain impeccable standards of service, and ensure hygiene, safety and inventory control within a private residence setting.

Qualifications

• 7-8+ years of spa/hospitality experience.
• Experience with luxury brands or premium spa operations preferred.
• Strong leadership with guest-service excellence.

Responsibilities

• Oversee day-to-day spa operations within the private residence.
• Lead, supervise and manage the spa team.
• Ensure high standards of service, guest experience and operational excellence.
• Monitor staff grooming, discipline and service protocols.
• Maintain a hygienic, welcoming spa environment.
• Deliver personalised and exceptional wellness experiences.
• Monitor equipment, products, inventory and consumables.
• Ensure hygiene and safety compliance.
• Manage staff scheduling and deployment.
• Coordinate with other household staff and relevant teams.
• Address service-related concerns and timely resolution.
• Maintain operational records for smooth spa functioning.

Skills

Spa management

Leadership

Hospitality operations

Job description

Spa Manager - Private Residence

Location: Bandra, Mumbai (Private Residence)
Experience: 7-8+ Years
About the Role:

• Looking for an experienced and polished Spa Manager to oversee the complete spa operations at a premium private residence.
• The candidate should have strong experience in luxury hospitality or premium spa operations.
• Candidates from reputed 4-star/5-star hotels and luxury hospitality brands, particularly Taj and Oberoi, will be highly preferred.

Key Responsibilities:

• Oversee and manage the day-to-day spa operations within the private residence.
• Lead, supervise and manage the spa team.
• Ensure consistently high standards of service, guest experience and operational excellence.
• Monitor staff performance, grooming, discipline and service protocols.
• Maintain a professional, hygienic and welcoming spa environment.
• Ensure personalised and exceptional wellness experiences.
• Monitor spa equipment, products, inventory and consumables.
• Ensure compliance with hygiene, safety and operational standards.
• Manage staff scheduling and deployment.
• Coordinate with other household staff and relevant teams.
• Address service-related concerns and ensure timely resolution.
• Maintain operational records and ensure smooth functioning of the spa.