Spa Manager

Hotel Queen Road; New Delhi; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Hotel Queen Road in Delhi seeks a skilled hospitality professional to lead spa and wellness services. The role emphasizes guest relations, spa knowledge, and effective upselling of services and products within a luxury hotel setting.

The ideal candidate will demonstrate strong leadership, budgeting, and inventory management skills, while upholding hygiene standards and exceptional guest privacy. A proactive, detail-oriented approach is essential.

Qualifications

• Leadership and team management experience.
• Excellent communication and guest relations skills.
• Knowledge of spa treatments and wellness services.
• Sales, marketing and upselling abilities.
• Budgeting and cost-control knowledge.
• Appointment and inventory management capabilities.
• Hygiene, health and safety awareness.
• Complaint handling and problem-solving skills.
• Time management and attention to detail.
• Professional conduct and respect for guest privacy.

Skills

Leadership

Communication

Spa knowledge

Sales upselling

Budgeting

Inventory management

Hygiene awareness

Complaint handling

Time management

Professional conduct

Job description

• Leadership and team management
• Excellent communication and guest relations
• Knowledge of spa treatments and wellness services
• Sales, marketing, and upselling skills
• Budgeting and cost-control knowledge
• Appointment and inventory management
• Hygiene, health, and safety awareness
• Complaint handling and problem-solving
• Time management and attention to detail
• Professional conduct and respect for guest privacy

Preferred candidate profile