SPA Customer Support – Voice Process

AJ Academy; Bengaluru; On-site; INR 313,000 - 424,000; Full time

Job summary

AJ Academy is hiring for SPA Customer Support – Voice Process in Hebbal, Bengaluru. This day-shift role requires prior voice process experience and strong English communication to handle inbound customer queries and provide timely resolutions.

Candidates must be graduates with proficiency in at least one local language (Malayalam / Tamil / Kannada / Telugu) and be willing to work from the Hebbal location. CTC is ₹33,000 per month.

Qualifications

• Minimum 18 months experience in Voice Process.
• Excellent English communication skills.
• Proficiency in any one regional language (Malayalam / Tamil / Kannada / Telugu).
• Graduate degree mandatory.
• Willing to work Day Shift.
• Willing to work from Hebbal, Bangalore location.

Responsibilities

• Handle inbound customer queries via voice support.
• Provide accurate and timely resolutions.
• Maintain high customer satisfaction standards.
• Follow company quality and compliance guidelines.

Skills

English proficiency

Regional language skills

Education

Graduate degree

Job description

# SPA Customer Support – Voice ProcessReputed through AJ AcademyJob ID: AJ-JOB-2026-0013Hebbal, BangaloreFullTime₹33,000 CTC per month## Opportunity detailsWe are hiring experienced professionals for the SPA Customer Support – Voice Process with Teleperformance.This is a Day Shift opportunity for candidates with strong communication skills and prior voice process experience.Key Responsibilities:• Handle inbound customer queries via voice support• Provide accurate and timely resolutions• Maintain high customer satisfaction standards• Follow company quality and compliance guidelinesLanguages Required:English + Malayalam / Tamil / Kannada / TeluguShift: Day ShiftExperience Required:Minimum 18 months in Voice Customer SupportQualification:Graduate and above## Eligibility• Minimum 18 months experience in Voice Process• Excellent English communication skills• Proficiency in any one regional language (Malayalam / Tamil / Kannada / Telugu)• Graduate degree mandatory• Willing to work in Day Shift• Ready to work from Hebbal, Bangalore location