Banking Email Support Executive

AJ Academy; Bengaluru; On-site; INR 167,000 - 246,000; Full time

Job summary

AJ Academy is hiring for a Banking Email/Chat Customer Support role in Hebbal, Bangalore. The candidate will handle queries via Email and Chat, ensuring accurate, timely responses while adhering to banking compliance and processes. Immediate joiners preferred; shift timings include early morning or late evening windows.

Minimum 12th/PUC with at least 6 months in similar roles and good English communication is required; basic banking knowledge and typing skills are essential for daily operations.

Qualifications

• 12th / PU C qualification or above.
• Minimum 6 months experience in Email/Chat Customer Support.
• Good English communication skills (written & verbal).
• Basic knowledge of banking/customer service processes.
• Strong typing and computer skills.
• Willing to work in assigned shift timings; immediate joiners preferred.

Responsibilities

• Handle customer queries via Email and Chat support.
• Provide accurate and timely responses.
• Maintain quality and service standards.
• Follow banking compliance and process guidelines.

Skills

Typing

English communication

Education

12th / PU C qualification

Tools

MS Office

Job description

# Banking Email Support ExecutiveREPUTED THROUGH AJ ACADEMYJob ID: AJ-JOB-2026-0017Hebbal,BangaloreFullTime## Opportunity detailsWe are hiring experienced candidates for the Banking Email/Chat Customer Support Process with Teleperformance.This role is ideal for candidates who have prior experience in handling customer queries through Email or Chat support and are looking to grow in the Banking BPO sector.Qualification: 12th / PUC and aboveExperience: Minimum 6 months in Email/Chat Customer Support• Handle customer queries via Email and Chat support• Provide accurate and timely responses• Maintain quality and service standards• Follow banking compliance and process guidelinesShift Timings: Female: 6 AM – 8 PM Male: 3 PM – 1 AM## Eligibility• Minimum 12th / PUC qualification• At least 6 months experience in Email/Chat Customer Support• Good English communication skills (written & verbal)• Basic knowledge of banking/customer service processes• Strong typing and computer skills• Willing to work in assigned shift timings• Immediate joiners preferred