Banking Customer Support – Inbound Voice Process (Fresher)

AJ Academy; Bengaluru; On-site; INR 201,000 - 268,000; Full time

Job summary

Teleperformance in Bengaluru is hiring freshers for Banking Customer Support – Inbound Voice Process. You will handle inbound banking queries, provide accurate information, and maintain professional communication to ensure satisfaction.

The role requires 12th/PUC or higher, strong English, and ability in Malayalam, Tamil, or Konkani. Shift timing includes early morning and late evening, with on-site work from Hebbal, Bangalore.

Qualifications

• 12th / PUC or higher.
• Good English communication.
• Proficiency in Malayalam / Tamil / Konkani.
• Basic computer knowledge.
• Willing to work in shift timings.

Responsibilities

• Handle inbound customer calls related to banking queries.
• Provide accurate information and resolutions.
• Maintain professional communication with customers.
• Ensure customer satisfaction and quality standards.

Skills

English communication

Malayalam

Tamil

Konkani

Education

12th/PUC or higher

Tools

Basic computer knowledge

Job description

# Banking Customer Support – Inbound Voice Process (Fresher)Reputed Organization Through AJ AcademyJob ID: AJ-JOB-2026-0014Hebbal, BangaloreFullTime## Opportunity detailsWe are hiring freshers for the Banking Customer Support – Inbound Voice Process with Teleperformance.This is an excellent opportunity for candidates who are looking to start their career in the Banking BPO sector.Key Responsibilities:• Handle inbound customer calls related to banking queries• Provide accurate information and resolutions• Maintain professional communication with customers• Ensure customer satisfaction and quality standardsLanguages Required:English + Malayalam / Tamil / KonkaniQualification:12th / PUC and aboveShift Timings: Female Candidates: 6 AM – 8 PM Male Candidates: 3 PM – 1 AM## Eligibility• Minimum qualification: 12th / PUC• Good English communication skills• Proficiency in Malayalam / Tamil / Konkani• Basic computer knowledge• Willing to work in assigned shift timings• Ready to work from Hebbal, Bangalore