Solutions Architect - Presales

Ingram Micro; New Delhi; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Ingram Micro is seeking a highly motivated Pre-Sales Engineer with expertise in HP Poly and PeopleLink collaboration solutions. You will design, demonstrate, and position enterprise UC, video conferencing, AV, and hybrid workplace solutions for large customers.

Role requires strong solution-architecture skills, customer engagement, and proposal management. You will work with Sales, OEM partners, and cross-functional teams to craft winning responses and designs.

Qualifications

• Experience designing unified communications and collaboration solutions.
• Ability to translate business requirements into UC/AV architectures.
• Strong presentation, workshop, and proposal skills.
• Proven track record in multi-vendor interoperability (HP Poly, PeopleLink, Microsoft, Zoom).

Responsibilities

• Design end-to-end UC/AV solutions for enterprise customers.
• Conduct customer discovery, workshops, and PoCs.
• Develop technical proposals, BOMs, and sizing documents.
• Create network diagrams and implementation approaches.
• Coordinate with OEMs/partners to develop winning proposals.

Skills

UC/Collaboration Solutions

Video Conferencing

AV & Meeting Room Design

SIP/H.323

MS Teams Rooms

Zoom Rooms

Networking Fundamentals

Audio DSP & AV Signal Flow

Cloud Collaboration Platforms

Solution Architecture & Sizing

RFP/RFI Response Management

Tools

HP Poly Studio Series

Poly X Series

Poly G7500

Poly CCX Phones

Poly Headsets

PeopleLink Video Conferencing Platforms

Interactive Flat Panels

Digital Signage

AV Integration Solutions

Job description

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Role Summary

We are seeking a highly motivated Pre-Sales Engineer with expertise in HP Poly and PeopleLink collaboration solutions. The candidate will work closely with Sales, OEM partners, and customers to design, demonstrate, and position enterprise-grade Unified Communications, Video Conferencing, Audio-Visual (AV), and Hybrid Workplace solutions. The role requires strong technical knowledge, solution architecture skills, customer engagement, and proposal management capabilities.

Key Responsibilities

Solution Design & Consulting

• Understand customer business requirements and translate them into collaboration and communication solutions.
• Design end-to-end Video Conferencing, Meeting Room, Board Room, Training Room, and Hybrid Workplace solutions using HP Poly and PeopleLink technologies.
• Develop solution architectures, BOMs, sizing documents, and technical proposals.
• Ensure interoperability with:
  • Microsoft Teams
  • Zoom
  • Cisco Webex
  • Google Meet
  • SIP/H.323 environments
• Support large enterprise, government, education, healthcare, and BFSI customers.

Customer Engagement

• Conduct customer discovery workshops and requirement-gathering sessions.
• Deliver technical presentations, product demonstrations, and executive briefings.
• Conduct Proof of Concepts (PoCs) and solution validation activities.
• Act as a trusted advisor for workplace transformation and collaboration modernization initiatives.

Proposal & Bid Management

• Respond to RFPs, RFIs, RFQs, and tenders.
• Prepare technical compliance documents and solution write-ups.
• Create network diagrams, architecture drawings, and implementation approaches.
• Work closely with OEMs, Partners and internal sales teams to develop winning proposals.

Technical Expertise

• Design solutions involving:
  • HP Poly Studio Series
  • Poly X Series
  • Poly G7500
  • Poly CCX Phones
  • Poly Headsets
  • PeopleLink Video Conferencing Platforms
  • Interactive Flat Panels
  • Digital Signage
  • AV Integration Solutions
• Provide guidance on network readiness, bandwidth planning, security, and QoS requirements.
• Troubleshoot interoperability and integration challenges in multi-vendor environments.

Partner & OEM Coordination

• Engage with HP Poly, PeopleLink, Microsoft, Zoom, and other technology partners.
• Maintain product certifications and technical accreditations.
• Stay updated on emerging UC, AV, AI-powered collaboration, and hybrid workplace technologies.

Required Skills

Technical Skills

• Unified Communications & Collaboration (UCC)
• Video Conferencing Technologies
• AV & Meeting Room Design
• SIP, H.323 Protocols
• Microsoft Teams Rooms
• Zoom Rooms
• Network Fundamentals (LAN/WAN, QoS, VLANs)
• Audio DSP & AV Signal Flow
• Cloud Collaboration Platforms
• Solution Architecture & Sizing
• RFP/RFI Response Management

Soft Skills

• Excellent Presentation Skills
• Customer-Facing Communication
• Business Requirement Analysis
• Stakeholder Management
• Technical Writing
• Negotiation & Influencing Skills
• Consultative Selling Approach

Preferred Certifications

• HP Poly Certifications
• Microsoft Teams Rooms Certification
• Zoom Technical Sales Certification
• CTS / CTS-D (AVIXA)
• PMP (Preferred)
• ITIL Foundation
• Network Certifications (CCNA preferred)

Requirements: