Solution Architect – Microsoft Dynamics 365

NorthBay Solutions LLC; India; Remote; INR 3,500,000 - 6,000,000; Full time

Job summary

NorthBay Solutions LLC is seeking an experienced CRM Solution Architect with 12+ years of IT and CRM experience to lead end-to-end design of Microsoft Dynamics 365 and Power Platform solutions. The position offers a remote working model for candidates in India, with willingness to relocate to UAE if required.

You will define integration and data architectures, ensure security and scalability, and provide guidance to delivery teams.

Qualifications

• 12+ years of IT/CRM experience with strong solution architecture.
• Expert in Microsoft Dynamics 365 CRM and Power Platform.
• Experience in CRM design, integration & data architecture.
• Ability to translate business requirements into scalable CRM solutions.

Responsibilities

• Lead end-to-end CRM solution architecture and design across Dynamics 365 and Power Platform.
• Define integration strategy and architecture for CRM and enterprise systems.
• Design data models, data flows, governance and integration considerations.
• Develop customization and extensibility strategies for scalable solutions.
• Provide architectural guidance to development and implementation teams.
• Ensure adherence to security, scalability, performance and best-practice standards.
• Identify opportunities to optimise the CRM landscape.

Skills

Dynamics 365 CRM

Power Platform

CRM architecture

Integration architecture

Data architecture

Solution design

Stakeholder management

Technical leadership

Tools

APIs

Job description

Job Title: Solution Architect – Microsoft Dynamics 365

Location: Remote, India.

Role Overview: We are seeking an experienced CRM Solution Architect with 12+ years of experience to lead the end-to-end design and architecture of CRM solutions leveraging Microsoft Dynamics 365 and Power Platform. The role will be responsible for translating business requirements into scalable, secure, and integrated CRM solutions aligned with enterprise architecture and business objectives. The position is based on a remote working model but the candidate must be willing to relocate to UAE, if required.

Key Responsibilities:

• Lead end-to-end CRM solution architecture and design across Microsoft Dynamics 365 and Power Platform.
• Define integration strategy and architecture for CRM and surrounding enterprise systems.
• Design robust data architecture, including data models, data flows, governance, and integration considerations.
• Develop customisation and extensibility strategies, ensuring solutions are scalable and maintainable.
• Evaluate functional and technical requirements and translate them into appropriate CRM solution designs.
• Provide architectural guidance to development and implementation teams.
• Ensure adherence to enterprise architecture, security, scalability, performance, and best-practice standards.
• Support technical decision-making and identify opportunities to optimise the CRM landscape.

Required Experience & Skills:

• 12+ years of overall IT/CRM experience, with strong experience in solution architecture.
• Strong expertise in Microsoft Dynamics 365 CRM and Microsoft Power Platform.
• Proven experience in CRM solution design, integration architecture, data architecture, and customisation planning.
• Strong understanding of enterprise integration patterns, APIs, data management, and CRM architecture principles.
• Ability to work with business and technical stakeholders to define practical, scalable solutions.
• Strong communication, stakeholder management, and architectural documentation skills.

Key Deliverables:

• End-to-end CRM solution architecture and design.
• CRM integration strategy and architecture.
• Data architecture and data-flow design.
• Customisation and extensibility strategy.
• Architecture documentation and technical guidance for implementation teams.