Software Support Engineer

Bar Code India; Gurugram District; On-site; INR 400,000 - 600,000; Full time

Job summary

Bar Code India is seeking a Software Support Engineer to provide technical support for software applications and ensure smooth operation for clients and internal users. You will diagnose problems, troubleshoot incidents, and coordinate with development and infrastructure teams to deliver timely solutions.

The role requires knowledge of databases (SQL Server / MySQL / Oracle), Windows Server, and experience with application support, log analysis, and debugging (.NET).

Qualifications

• Proficient in SQL Server / MySQL / Oracle.
• Understanding of Windows Server.
• Experience in application support and troubleshooting.
• Familiarity with API, Web Services, and networking basics.

Responsibilities

• Provide technical support for software applications.
• Diagnose and troubleshoot incidents and issues.
• Coordinate with development and infrastructure teams to deliver timely solutions.

Skills

SQL Server / MySQL / Oracle

Windows Server

Application support & troubleshooting

Log analysis & code debugging (.net)

API, Web Services, networking basics

Job description

Job Summary:

The Software Support Engineer is responsible for providing technical support, troubleshooting issues, and ensuring smooth functioning of software applications for clients and internal users. The role involves diagnosing problems, resolving incidents, and coordinating with development and infrastructure teams to deliver timely solutions.

Technical Skills Required:

• Knowledge of databases such as SQL Server / MySQL / Oracle


• Basic understanding of Windows Server


• Experience with application support and troubleshooting


• Knowledge of log analysis and code debugging (.net)


• Familiarity with API, Web Services, and networking basics

Soft Skills:

• Strong problem-solving and analytical skills


• Good communication and interpersonal skills


• Ability to handle pressure and work in shifts


• Customer-focused approach


• Team collaboration and coordination