Software Engineer

Artech L.L.C.; Hyderabad; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Artech L.L.C. in Hyderabad is seeking an experienced ServiceNow Developer to deliver WSD and ITSM solutions. Local candidates only, with hands-on development and platform administration experience.

The role requires CSA and CAD certifications, strong skills in REST/SOAP integrations, and the ability to work with stakeholders on deployments, upgrades, and enhancements. In-person interviews are required.

Qualifications

• 5+ years of hands-on ServiceNow development experience.
• CSA and CAD certifications are mandatory.
• Experience in ITSM development, implementation, and platform administration.
• Knowledge of REST/SOAP integrations, ServiceNow APIs, and IntegrationHub.

Responsibilities

• Develop, configure, and maintain ServiceNow applications and WSD solutions.
• Customize workflows, scripts, business rules, and integrations.
• Troubleshoot production issues and perform root cause analysis.
• Collaborate with stakeholders and support deployments, upgrades, and enhancements.

Skills

ServiceNow ITSM development

REST/SOAP integrations

ServiceNow APIs

IntegrationHub

WSD (Workplace Service Delivery)

Workplace Reservation Management

Visitor Management

Space Management

Workplace Case Management

Service Portal

UI Builder

Employee Center

CSM

HRSD

ITOM

Education

CSA certification

CAD certification

Job description

Job Title: ServiceNow Developer – WSD / ITSM

Location: Hyderabad – Local Candidates Only

Mandatory Skills & Certifications:

• 5+ years of hands-on ServiceNow development experience.
• ServiceNow CSA and CAD certifications – Both Mandatory.
• Hands-on experience in ServiceNow ITSM development, implementation, and platform administration.
• Knowledge of REST/SOAP integrations, ServiceNow APIs, and IntegrationHub.

Preferred Skills:

• Workplace Service Delivery (WSD).
• Workplace Reservation Management, Visitor Management, Space Management, and Workplace Case Management.
• Service Portal, UI Builder, and Employee Center.
• Exposure to CSM, HRSD, or ITOM.

Key Responsibilities:

• Develop, configure, and maintain ServiceNow applications and WSD solutions.
• Customize workflows, scripts, business rules, and integrations.
• Troubleshoot production issues and perform root cause analysis.
• Collaborate with stakeholders and support deployments, upgrades, and enhancements.

Strict Hiring Criteria:

Both CSA and CAD certifications are mandatory.

Hyderabad-local candidates only.

Candidates must be available for an in-person F2F interview.