Soft Service Executive

Jones Lang LaSalle Incorporated; Devenahalli; On-site; INR 360,000 - 480,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Bengaluru is seeking a Soft Service Executive to oversee housekeeping, pantry, pest control, waste management, landscaping and front office operations at an on-site facility. The role requires 2–4 years in soft services, strong communication, and ability to coordinate multiple vendors.

Full-time, on-site position with 6 days/week and general shift from 8 AM to 5 PM. Notice period is 1 month; equal opportunity employer.

Qualifications

• 2–4 years of experience in soft services or facility operations.
• Strong communication and interpersonal skills.
• Ability to manage multiple vendors and service teams.

Responsibilities

• Supervise daily cleaning operations and ensure adherence to hygiene standards.
• Conduct regular audits and inspections of premises.
• Coordinate with vendors for cleaning supplies and equipment.
• Monitor pantry operations and ensure timely replenishment of supplies.
• Liaise with catering vendors for quality and timely service.
• Schedule and oversee pest control activities.
• Ensure proper waste segregation, disposal, and documentation.
• Maintain garden and outdoor areas in coordination with landscaping vendors.
• Ensure seasonal upkeep and aesthetic appeal of common areas.
• Supervise reception staff and ensure professional visitor handling.
• Manage helpdesk operations and resolve service requests promptly.
• Coordinate with service providers for timely and quality delivery.
• Monitor SLAs and design escalation of issues as needed.
• Maintain records of service schedules, audits, and vendor performance.
• Ensure compliance with health, safety, and environmental regulations.

Skills

Strong communication

Vendor management

Education

Graduation

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Details

• Location: Devanahalli, North Bangalore
• Designation: Soft Service Executive
• Educational Qualification: Graduation
• Mandatory Experience Required: 2–4 years of experience in soft services or facility operations preferably Hospitality
• Shift Timings: General Shift 8 AM to 5 PM
• Work Schedule: 6 Days/week
• Cab Facility: No
• Notice Period: 1 Month
• Specific Skills: Strong communication skills, with experience managing a large organization such as LinkedIn, Microsoft, or Amazon.

Job Purpose

To ensure the effective delivery of soft services including housekeeping, pantry, pest control, waste management, landscaping, and front office operations, maintaining high standards of cleanliness, hygiene, and customer service across the facility.

Key Responsibilities

• Supervise daily cleaning operations and ensure adherence to hygiene standards.
• Conduct regular audits and inspections of premises.
• Coordinate with vendors for cleaning supplies and equipment.
• Monitor pantry operations and ensure timely replenishment of supplies.
• Liaise with catering vendors for quality and timely service.
• Schedule and oversee pest control activities.
• Ensure proper segregation, disposal, and documentation of waste.
• Maintain garden and outdoor areas in coordination with landscaping vendors.
• Ensure seasonal upkeep and aesthetic appeal of common areas.
• Supervise reception staff and ensure professional visitor handling.
• Manage helpdesk operations and resolve service requests promptly.
• Coordinate with service providers for timely and quality delivery.
• Monitor SLAs and design escalation of issues as needed.
• Maintain records of service schedules, audits, and vendor performance.
• Ensure compliance with health, safety, and environmental regulations.

Qualifications & Skills

• 2–4 years of experience in soft services or facility operations.
• Strong communication and interpersonal skills.
• Ability to manage multiple vendors and service teams.

Working Conditions

Full-time, on-site role. May require occasional weekend or holiday work depending on operational needs. Location: On-site – Bengaluru, KA. Scheduled Weekly Hours: 48.

Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.