Soft Service - Event Executive

ESB-Jones Lang LaSalle Property Consultants (India) Pvt Ltd); Bengaluru; Sur place; INR 800 000 - 1 200 000; Plein temps

Résumé du poste

JLL in Bengaluru is seeking a Senior Executive for Events & Soft Services to plan and execute corporate events, oversee cafeteria operations, and maintain pantry services. The role includes vendor management, asset audits, and SOP maintenance to deliver an exceptional workplace experience.

Located on-site at Bengaluru, it requires a proactive leader who can drive cost efficiency and quality across a 6.5L sq ft portfolio.

Qualifications

• 4+ years of experience in facilities management (soft services and events focus)
• Bachelor's degree in Facilities Management, Business Administration, or related field
• Excellent communication and interpersonal abilities
• Proven track record in strategic planning and budget management
• Experience with facilities management software and technologies

Responsabilités

• Soft Services Management: oversee cleaning, security, reception, mailroom, vendor contracts and cafeteria operations
• Events Management: plan and execute corporate events, conferences, and meetings; manage budgets and resources
• Strategic Planning: develop long-term plans for soft services and events; identify cost efficiencies
• Team Leadership: lead facilities and events professionals; set goals and conduct evaluations
• Budget Management: prepare and oversee budgets; provide financial reports and forecasts
• Quality Assurance: establish high standards and conduct audits; resolve issues
• Innovation and Technology: adopt new technologies to improve efficiency and drive digital transformation
• Stakeholder Management: maintain relationships with internal clients and external partners; handle escalations
• Risk Management: identify risks and ensure business continuity

Connaissances

Soft services

Leadership

Budget management

Vendor management

Strategic planning

Communication

Interpersonal skills

Formation

Bachelor's degree in Facilities Management, Business Administration, or related field

Outils

Facilities management software

Description du poste

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Title: Senior Executive - Events & Soft Services

Location: Yelahanka, Bangalore

Looking for a Senior Executive for Events to plan and execute corporate events and employee engagement activities, oversee end-to-end cafeteria and pantry operations with vendor management, maintain food safety compliance and health inspections, manage stationery procurement and office inventory, conduct asset audits, process vendor invoices, and maintain SOPs to ensure exceptional workplace experience and service quality.

Key Responsibilities

• Soft Services Management & F&B Management Oversee cleaning, security, reception, and mailroom operations Manage vendor relationships and contracts Ensure compliance with regulations Manage cafeteria operations
• Events Management Plan and execute corporate events, conferences, and meetings Coordinate with stakeholders for event requirements Manage event budgets and resources
• Strategic Planning Develop strategies for efficient soft services management Create long-term plans for events management Identify service improvements and cost efficiencies
• Team Leadership Manage and develop facilities and events professionals Set performance goals and conduct evaluations Foster a culture of excellence
• Budget Management Prepare and oversee budgets Analyze expenditures and implement cost-saving measures Provide financial reports and forecasts
• Quality Assurance Establish high standards for services and events Implement quality control measures and conduct audits Resolve service-related issues promptly
• Innovation and Technology Stay updated on industry trends and best practices Implement new technologies to improve efficiency Drive digital transformation initiatives
• Stakeholder Management Build relationships with internal clients and external partners Communicate with senior leadership on performance Handle high-level client requests and escalations
• Risk Management Identify and mitigate operational risks Ensure business continuity plans are in place

Mandatory Requirements

• Strong background in Soft Services, including Cafeteria operations management
• Experience in handling Office Events requests and execution
• Ability to manage a 6.5L sq ft portfolio with potential for growth
• Dynamic profile capable of handling larger portfolios
• Confidence to lead and manage a large team size
• Expertise in F&B management, particularly in corporate settings

Qualifications

• Bachelor's degree in Facilities Management, Business Administration, or related field
• 4+ years of experience in facilities management (soft services and events focus)
• Excellent communication and interpersonal abilities
• Proven track record in strategic planning and budget management
• Experience with facilities management software and technologies

Location: On-site –Bengaluru, KA

Scheduled Weekly Hours: 48

Job Tags: Hiring

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.