Facility Executive-Soft Services

JLL; Gurugram District; On-site; INR 350,000 - 520,000; Full time

Job summary

Jones Lang LaSalle (JLL) invites applications for the role of Facility Executive - Soft services at Cyber City, Gurugram. Graduation is mandatory and candidates should have a minimum of 2 years' experience in facilities, property management, hospitality, or a related field.

The role requires strong communication and people management skills to manage corporate building environments. The position involves on-site responsibilities, site rounds, helpdesk coordination, and ensuring SOP adherence

Qualifications

• Graduation mandatory.
• Min 2 years of experience in facilities, property management, hospitality, or related field.
• Strong communication, people management and budgeting skills.

Responsibilities

• Support Facility Management team operationally and administratively.
• Administer SOPs for soft services; ensure timely reporting.
• Conduct site audits, floor walks, and track defect closures.
• Manage HK, Dispatch, Pantry, and Cafeteria staff training and attendance.
• Oversee consumables stock, inventory, and vendor coordination.
• Handle billing, invoicing, and liaison with client finance team.
• Coordinate boardroom bookings and VIP/client visit arrangements.
• Conduct facility rounds; coordinate with Housekeeping, Security, and Maintenance.
• Manage Helpdesk, Front Office, and Mailroom operations, including rosters and escalations.
• Maintain logbooks and ensure daily FM sign-off.

Skills

Communication

People management

Budgeting

Education

Graduation mandatory

Tools

M&E systems

BMS systems

Vendor management

Job description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Details

Job Location: Cyber City, Gurugram

Designation: Facility Executive - Soft services

Educational Qualification: Graduation Mandatory

Experience Required: Min. 2 years of experience in facilities, property management, hospitality, or related field

Shift Timings: 2 Shifts 11:00 AM 8 :00 PM & 1:00 PM to 10:00 PM

Cab Facility: No

Work Schedule: 6 Days/week

Specific Skills: Looking for Soft Service executive with strong communication skills and proven expertise in managing corporate building environments.

Role Overview

Reports to AFM/Facilities Manager; on-site point of contact during shift for stakeholders and clients.

Handles site rounds, helpdesk calls, HK & M&E briefings, and daily reporting.

Key Responsibilities

• Support Facility Management team operationally and administratively.
• Administer SOPs for soft services; ensure timely reporting.
• Conduct site audits, floor walks, and track defect closures.
• Manage HK, Dispatch, Pantry, and Cafeteria staff training and attendance.
• Oversee consumables stock, inventory, and vendor coordination.
• Handle billing, invoicing, and liaison with client finance team.
• Coordinate boardroom bookings and VIP/client visit arrangements.
• Conduct facility rounds; coordinate with Housekeeping, Security, and Maintenance.
• Manage Helpdesk, Front Office, and Mailroom operations, including rosters and escalations.
• Maintain logbooks and ensure daily FM sign-off.

Candidate Requirements

• Minimum 2 years' experience in facilities, property management, or hospitality.
• Knowledge of H&S regulations, vendor management, and basic M&E/BMS systems.
• Strong communication, people management, and budgeting skills.
• Detail-oriented, adaptable, and a strong team player.

Location and Working Hours

Location: On-site -Gurugram, HR

Scheduled Weekly Hours: 48

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Equal Opportunity Employer

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.