Snow HRSD Integration

Zohorecruit; Hyderabad; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

Algoleap Technologies Pvt Ltd is seeking a Senior Engineer for ServiceNow HRSD and integrations. You will design, configure, and support employee-service solutions on the ServiceNow platform, combining HRSD prowess with enterprise integration skills to deliver secure, scalable workflows.

Responsibilities include HRSD design, integration development, security practices, and collaboration with HR, security, and IT teams across a global delivery model.

Qualifications

• 7+ years of ServiceNow development with 3+ years HRSD experience.
• Strong knowledge of HRSD modules and HR portals.
• Enterprise integrations using Integration Hub, REST, SOAP, and scripted APIs.
• Experience securing data with OAuth, SAML, and least-privilege design.

Responsibilities

• Design and configure HRSD capabilities and portals.
• Build and maintain HR service catalog items, forms, flows, and notifications.
• Design and implement integrations between ServiceNow and HR systems.
• Follow ServiceNow development standards, code reviews, and CI/CD practices.
• Collaborate with HR and security teams across global delivery.

Skills

ServiceNow dev

HRSD implementation

IntegrationHub

REST API

Security & privacy

CI/CD

Stakeholder comms

Education

Bachelor's degree

Tools

PeopleSoft integration

Workday integration

MID Server

OAuth/SAML/OIDC

Flow Designer

Job description

Algoleap Technologies Pvt Ltd | Full time

We are seeking an experienced ServiceNow HR Service Delivery and Integrations Senior Engineer to design, configure, develop, and support employee-service solutions on the ServiceNow platform. The role combines deep HRSD capability with strong enterprise-integration engineering to deliver secure, scalable, and user-focused HR workflows across the employee lifecycle.

Core mandate

Deliver reliable HRSD solutions and secure integrations connecting ServiceNow with HR systems, identity platforms, payroll, benefits, collaboration tools, and enterprise services.

Key Responsibilities

HRSD Solution Design & Configuration

• Configure and enhance ServiceNow HRSD capabilities, including HR Case Management, HR Services, COEs, HR templates, assignment rules, SLAs, knowledge, and employee-facing experiences.
• Design employee lifecycle workflows such as onboarding, transfers, employee changes, leave-related services, offboarding, and cross-functional fulfillment activities.
• Build and maintain HR service-catalog items, record producers, forms, flows, notifications, approvals, tasks, and service-level controls.
• Configure Employee Center or HR portals, taxonomy, content, search, personalization, and role-based experiences in partnership with UX and HR stakeholders.

Enterprise Integrations

• Design, build, test, and support integrations between ServiceNow and HR platforms such as PeopleSoft, Workday, payroll, benefits, identity, document-management, and downstream enterprise systems.
• Implement integrations using Integration Hub, REST and SOAP APIs, scripted REST APIs, web services, MID Server, SFTP or file-based interfaces, import sets, transform maps, events, and webhooks.
• Define interface contracts, field mappings, authentication, error handling, retries, reconciliation, monitoring, alerting, and operational support procedures.
• Implement secure authentication and data exchange using OAuth, basic authentication where approved, certificates, SAML or OIDC concepts, and least-privilege access patterns.
• Apply ServiceNow development standards, code reviews, source control, update-set or application-repository practices, automated testing, and CI/CD controls.
• Troubleshoot complex workflow, security, integration, performance, and data-quality issues across lower environments and production.
• Support platform upgrades by assessing impacts, remediating skipped changes, validating integrations, and minimizing customization risk and technical debt.

Security, Privacy & Data Governance

• Protect sensitive HR information through robust roles, groups, ACLs, COE security, data segregation, encryption, auditability, and access-review support.
• Follow privacy, retention, compliance, and records-management requirements for employee data and integration payloads.
• Partner with HR, security, risk, architecture, and platform teams to document controls, exceptions, and remediation actions.

Delivery & Stakeholder Collaboration

• Work with HR product owners, business analysts, architects, engineering teams, vendors, and system owners to refine requirements and deliver end-to-end solutions.
• Produce technical designs, data mappings, sequence flows, configuration documentation, test evidence, release plans, runbooks, and knowledge articles.
• Participate in Agile ceremonies, estimation, backlog refinement, demonstrations, UAT support, deployment, hypercare, and production support.
• Mentor developers, review designs and code, and serve as a technical escalation point for HRSD and integration defects.

Required Experience & Skills

• 7+ years of ServiceNow development experience, including at least 3 years of hands‑on HRSD implementation or enhancement experience.
• Strong knowledge of HR Case Management, HR Services, COEs, Lifecycle Events, Employee Center or HR portals, HR knowledge, service catalog, Flow Designer, and HR security.
• Demonstrated enterprise‑integration experience using Integration Hub, REST, SOAP, scripted APIs, MID Server, import sets, transform maps, SFTP or file interfaces, and asynchronous patterns.
• Experience integrating ServiceNow with an HR system of record such as PeopleSoft or Workday and managing employee or organizational data securely.
• Understanding of OAuth, certificates, SAML or OIDC, identity concepts, secure credential handling, privacy, audit logging, and least-privilege design.
• Experience with testing, debugging, performance optimization, upgrade validation, source control, CI/CD, and production-support practices.
• Clear communication, documentation, analytical problem solving, and collaboration skills in a global delivery environment.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.
• ServiceNow Certified System Administrator and Certified Application Developer.
• ServiceNow Certified Implementation Specialist for HRSD is strongly preferred.
• IntegrationHub, Flow Designer, Automated Test Framework, or relevant ServiceNow micro-certifications.
• Experience with PeopleSoft HCM, Workday, Azure integration services, APIs, enterprise identity, and monitoring platforms.
• Exposure to Now Assist for HR Service Delivery, Virtual Agent, AI Search, Performance Analytics, and employee‑experience optimization.

Success Measures

HR Experience Fast, consistent and secure HR services Improved employee self-service Integration Reliability Accurate data exchange and reconciliation Observable, recoverable interfaces Engineering Quality Upgrade-safe reusable solutions Reduced defects and technical debt

Candidate Profile

The ideal candidate combines HRSD functional understanding with hands‑on ServiceNow engineering and integration depth. The candidate can translate HR process requirements into secure platform solutions, diagnose issues across system boundaries, communicate clearly with technical and business teams, and take ownership from design through production support.

Interview Focus Areas

• HRSD scenario: design an onboarding or employee‑relations service using COEs, HR services, cases, tasks, knowledge, and security controls.
• Integration scenario: connect ServiceNow to an HR system of record with authentication, mappings, error handling, reconciliation, and monitoring.
• Security and privacy: demonstrate how sensitive HR data is segregated, audited, and protected across workflows and interfaces.
• Delivery judgment: explain upgrade-safe customization, testing, release controls, production support, and technical‑debt management