SmartCOMM / Thunderhead Developer-Gurgaon-5+ Years

Sdna Global; New Delhi, Gurugram District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Sdna Global is seeking an experienced SmartCOMM/Thunderhead Developer in Gurgaon to design and maintain data-driven customer communications. You will work with SmartCOMM, Thunderhead, GMC Inspire, and related tools to deliver dynamic templates and ensure accurate data mapping.

You will configure business rules, map data, integrate with backend systems via APIs, and validate outputs across batch and on-demand generation. Proficiency in XML, XSD, XPath/XSLT, JSON, JavaScript, and Java is required.

Qualifications

• 4+ years hands-on experience with OpenText Smart Communications / SmartCOMM / Thunderhead / GMC Inspire.
• Strong template design, rule configuration and data mapping skills.
• Hands-on experience with SmartCOMM Designer, Content Author and Control Center.
• Good knowledge of XML, XSD, XPath and XSLT.
• Understanding of document composition, formatting and output management.
• Experience with batch and on-demand document generation.
• Working knowledge of JavaScript and Java.
• Knowledge of XML, JSON and data mapping.
• Basic understanding of AWS services such as S3, EC2 and CloudWatch.
• Familiarity with HTML/CSS for template styling.
• Strong communication, documentation and collaboration skills.

Responsibilities

• Develop and maintain customer communication templates using SmartCOMM / Thunderhead.
• Design dynamic, data-driven templates for statements, letters, notifications and other customer communications.
• Configure business rules and perform data mapping within SmartCOMM.
• Work with business stakeholders to understand requirements and translate them into technical solutions.
• Perform template testing, debugging and optimization.
• Support integration of SmartCOMM with backend applications and APIs.
• Troubleshoot document generation, formatting and output-related issues.
• Support deployment and environment management using AWS services.
• Ensure communications comply with branding and regulatory requirements.
• Participate in code reviews, documentation and implementation of best practices.

Skills

OpenText Smart Communications / SmartC

Template design

Data mapping

SmartCOMM Designer

Content Author

Control Center

Batch & on-demand document generation

XML

XSD

XPath

XSLT

JSON

HTML

CSS

JavaScript

Java

API Integration

AWS S3, EC2, CloudWatch

Tools

SmartCOMM Designer

Content Author

Control Center

GMC Inspire

Thunderhead

OpenText

Job description

SmartCOMM / Thunderhead Developer

Experience: 5+ Years
Location: Gurgaon
Employment Type: Full-time
Industry: Leading MNC
Domain: BFSI / Banking

Job Description

A leading MNC is looking for an experienced SmartCOMM / Thunderhead Developer with strong hands‑on experience in Smart Communications (SmartCOMM), template design, document composition and data mapping.

The candidate will be responsible for developing and maintaining dynamic, data-driven customer communication templates and supporting integration with backend systems.

Key Skills

• SmartCOMM / Smart Communications
• Thunderhead
• GMC Inspire
• SmartCOMM Designer
• Content Author
• Control Center
• Template Design
• Rule Configuration
• Data Mapping
• JavaScript
• Java
• XML / XSD
• XPath / XSLT
• JSON
• HTML / CSS
• Document Composition
• Batch & On-Demand Document Generation
• AWS S3, EC2, CloudWatch
• API Integration

Key Responsibilities

• Develop and maintain customer communication templates using SmartCOMM / Thunderhead.
• Design dynamic, data-driven templates for statements, letters, notifications and other customer communications.
• Configure business rules and perform data mapping within SmartCOMM.
• Work with business stakeholders to understand requirements and translate them into technical solutions.
• Perform template testing, debugging and optimization.
• Support integration of SmartCOMM with backend applications and APIs.
• Troubleshoot document generation, formatting and output-related issues.
• Support deployment and environment management using AWS services.
• Ensure communications comply with branding and regulatory requirements.
• Participate in code reviews, documentation and implementation of best practices.

Required Skills & Experience

• 4+ years of hands‑on experience with OpenText Smart Communications / SmartCOMM / Thunderhead / GMC Inspire.
• Strong experience in template design, rule configuration and data mapping.
• Hands‑on experience with SmartCOMM Designer, Content Author and Control Center.
• Good knowledge of XML, XSD, XPath and XSLT.
• Understanding of document composition, formatting and output management.
• Experience with batch and on-demand document generation.
• Working knowledge of JavaScript and Java.
• Knowledge of XML, JSON and data mapping.
• Basic understanding of AWS services such as S3, EC2 and CloudWatch.
• Familiarity with HTML/CSS for template styling.
• Strong communication, documentation and collaboration skills