Smart COMM Developer

Sdna Global; Gurugram District; Hybrid; INR 1,400,000 - 2,100,000; Full time

Job summary

Sdna Global is hiring for an OpenText SmartCommunications specialist in Gurugram. You will develop and maintain customer communication templates, and design data-driven documents using Smart Communications tools.

You will work with business stakeholders to translate requirements into scalable technical solutions, perform testing and debugging, and support deployment with AWS. Strong XML/XSLT skills and experience with GMC Inspire are essential.

Qualifications

• Hands-on experience with OpenText SmartCommunications / GMC Inspire.
• Strong template design and data mapping skills.
• Experience configuring rules and document generation workflows.
• Proficient with XML-based technologies (XML/XSD/XPath/XSLT).
• Knowledge of AWS services and basic Java for backend integration.

Responsibilities

• Develop and maintain customer communication templates using Smart Communications.
• Design dynamic templates for statements, letters, and notifications.
• Collaborate with stakeholders to translate requirements into technical solutions.
• Test, debug, and optimize templates for performance and accuracy.
• Assist in deployment and environment management using AWS.
• Ensure branding and regulatory compliance across communications.
• Participate in code reviews, documentation, and best practices.

Skills

OpenText SmartCommunications

GMC Inspire

Template design

Data mapping

XML/XSD/XPath/XSLT

AWS basics

Java basics

Code reviews

Tools

SmartCOM Designer

Content Author

Control Center

Job description

Job Requirements*

• Develop and maintain customer communication templates using Smart Communications (SmartCOMM).
• Design dynamic, data-driven templates for documents such as statements, letters, and notifications.
• Work closely with businessstakeholders to gather requirements and translate them into technical solutions.
• Perform template testing, debugging, and optimization for performance and accuracy.
• Support integration of SmartCOMM with backend systems using basic Java knowledge.
• Assist in deployment and environment management using AWS services.
• Troubleshoot issues related to document generation and formatting.
• Ensure compliance with branding and regulatory standards in all communications.
• Participate in code reviews, documentation, and best practice implementation.
• 4+ years of handson experience with OpenText SmartCommunications / GMC Inspire
• Strong experience in template design, rule configuration, and data mapping
• Proficiency in SmartCOM Designer, Content Author, and Control Center
• Working knowledge of XML, XSD, XPath, XSLT
• Good understanding of document composition, formatting, and output management
• Experience in batch and ondemand document generation