Skin Clinic Front Desk ( female)

Skinfinity; Dadri, Gurugram District; On-site; INR 180,000 - 240,000; Full time

Job summary

Skinfinity is a skin clinic seeking a capable front desk professional to manage reception duties, schedule patient appointments, and handle lead calls. The role focuses on delivering excellent patient care, maintaining privacy, and coordinating with healthcare staff to ensure smooth clinic operations.

The successful candidate will have strong communication skills, organizational abilities, and proficiency with EHR systems, contributing to a high standard of patient service in a busy clinic

Qualifications

• Experience in front desk or medical office setting.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to handle confidential information discreetly.
• Proficient with computer systems and EHR software.
• Problem-solving and professional demeanor.

Responsibilities

• Manage front desk operations and ensure smooth patient flow.
• Coordinate and confirm patient appointments.
• Handle lead calls and convert leads to potential patients.
• Provide patient consultation and address concerns.
• Maintain accurate records of interactions, appointments, and treatment plans.
• Collaborate with healthcare professionals to ensure seamless care.

Skills

Front desk operations

Communication

Healthcare coordination

Time management

Discretion

EHR software

Education

None

Tools

EHR systems

Computer literacy

Job description

We are looking for a skilled professional to handle front desk operations, patient appointments, and lead callings in a skin clinic setting. The ideal candidate will have excellent communication skills and be able to provide top-notch patient care.

Roles and Responsibility

• Manage front desk operations, ensuring a smooth flow of patients and maintaining high customer satisfaction.
• Coordinate patient appointments, scheduling and confirming appointments as needed.
• Handle lead callings, converting leads into potential patients through effective communication.
• Provide exceptional patient consultation services, addressing concerns and providing personalized care.
• Maintain accurate records of patient interactions, including appointment schedules and treatment plans.
• Collaborate with healthcare professionals to ensure seamless patient care and services.

Job Requirements

• Proven experience in a similar role, preferably in a skin clinic or medical office setting.
• Excellent communication and interpersonal skills, with the ability to work effectively with patients and healthcare professionals.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficient in using computer systems and software applications, including electronic health records.
• Strong problem-solving skills, with the ability to think critically and make sound decisions.