Medical Receptionist/ CRM For Skin Clinic

Skinfinity; Dadri, Gurugram District; On-site; INR 180,000 - 300,000; Full time

Job summary

Skinfinity in India is seeking a skilled Medical Receptionist/CRM to support a skin clinic. The role emphasizes front desk management, appointment coordination, and meticulous record-keeping, with a focus on patient care and confidentiality.

The ideal candidate has 1-3 years of relevant experience in dermatology settings, and strong communication and organizational abilities to thrive in a fast-paced clinic environment.

Qualifications

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities with patients and staff.
• Proficiency in computer software applications, including CRM systems.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong problem-solving skills and the ability to work in a fast-paced environment.

Responsibilities

• Manage front office operations, including reception area maintenance and staff supervision.
• Coordinate patient appointments, ensuring timely scheduling and communication.
• Develop and implement effective filing systems, both physical and digital.
• Provide exceptional customer service, responding to patient inquiries and resolving concerns.
• Maintain accurate records, including patient information and treatment history.
• Collaborate with healthcare professionals to ensure seamless patient care.

Tools

CRM software

Job description

We are looking for a highly skilled and experienced Medical Receptionist/ CRM to join our team in the Skin Clinic. The ideal candidate will have 1-3 years of experience, preferably in a Skin or Dermatology Clinic.

Roles and Responsibility

• Manage front office operations, including reception area maintenance and staff supervision.
• Coordinate patient appointments, ensuring timely scheduling and communication.
• Develop and implement effective filing systems, both physical and digital.
• Provide exceptional customer service, responding to patient inquiries and resolving concerns.
• Maintain accurate records, including patient information and treatment history.
• Collaborate with healthcare professionals to ensure seamless patient care.

Job Requirements

• Strong organizational and time management skills, with attention to detail.
• Excellent communication and interpersonal skills, with the ability to work effectively with patients and staff.
• Proficient in using computer software applications, including CRM systems.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong problem-solving skills, with the ability to think critically and make sound decisions.
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.