Showroom Sales Staff

Lenskart; Nagercoil; Presencial; INR 180.000 - 300.000; Jornada completa

Descripción de la vacante

Lenskart is seeking a customer-focused store associate in Nagerkod Tamil Nadu. You will greet customers, assist them throughout their shopping journey, and explain product features to build trust and loyalty.

You will also handle post-sale queries and ensure timely delivery while gathering feedback to improve service and product quality. You will manage inventory daily, including stock counts, bulk receipts, replenishment, and reporting discrepancies.

Formación

• Experience in customer-facing roles in retail is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.

Responsabilidades

• Meet & Greet the customers
• Assisting customers throughout the shopping journey
• Sharing product features & benefit with the customers
• Explaining services , building trust & loyalty
• Resolving Customers queries pre & post Sale
• Ensure product delivery to the customer on time
• Receive feedback from the customer on services & product
• Daily quick count of all the PIDs available in the store
• Receive bulk shipment , physical count & mark receive in the system on daily basis
• Daily replenishment to fill the display gap
• Check the bad inventory /damage product & keep it on designated place
• Ensure daily handover & receiving product from VRX through HOP app
• Highlight inventory mismatch /discrepancy to the Store Manager
• Following the VM guidelines
• Maintain cleanliness & hygiene in the store
• Update all the SOPs file on daily basis
• Reconcile daily cash & card sale

Conocimientos

Customer service

Store operations

Inventory management

Cash handling

Herramientas

HOP app

POS system

Descripción del empleo

Customer Services

• Meet & Greet the customers
• Assisting customers throughout the shopping journey
• Sharing product features & benefit with the customers
• Explaining services , building trust & loyalty
• Resolving Customers queries pre & post Sale
• Ensure product delivery to the customer on time
• Receive feedback from the customer on services & product

Inventory Management

• Daily quick count of all the PIDs available in the store
• Receive bulk shipment , physical count & mark receive in the system on daily basis
• Daily replenishment to fill the display gap
• Check the bad inventory /damage product & keep it on designated place
• Ensure daily handover & receiving product from VRX through HOP app
• Highlight inventory mismatch /discrepancy to the Store Manager

Operational Process

• Following the VM guidelines
• Maintain cleanliness & hygiene in the store
• Update all the SOPs file on daily basis
• Reconcile daily cash & card sale