Showroom Sales Staff

Lenskart; Karnataka; Presencial; INR 201.000 - 268.000; Jornada completa

Descripción de la vacante

Lenskart in Karnataka is seeking staff to support customer service, inventory management, and smooth store operations. You will assist customers throughout their shopping journey, explain product features, and ensure on-time delivery coordination with logistics teams.

The role also involves maintaining inventory accuracy, daily stock checks, replenishment, and adherence to store SOPs, contributing to a clean, hygienic, revenue-focused environment.

Responsabilidades

• Customer Services: Meet & Greet the customers
• Assisting customers throughout the shopping journey
• Sharing product features & benefit with the customers
• Explaining services , building trust & loyalty
• Resolving Customers queries pre & post Sale
• Ensure product delivery to the customer on time
• Receive feedback from the customer on services & product
• Inventory Management: Daily quick count of all the PIDs available in the store
• Receive bulk shipment , physical count & mark receive in the system on daily basis
• Daily replenishment to fill the display gap
• Check the bad inventory /damage product & keep it on designated place
• Ensure daily handover & receiving product from VRX through HOP app
• Highlight inventory mismatch /discrepancy to the Store Manager
• Operational Process: Following the VM guidelines
• Maintain cleanliness & hygiene in the store
• Update all the SOPs file on daily basis
• Reconcile daily cash & card sale

Descripción del empleo

Customer Services

• Meet & Greet the customers
• Assisting customers throughout the shopping journey
• Sharing product features & benefit with the customers
• Explaining services , building trust & loyalty
• Resolving Customers queries pre & post Sale
• Ensure product delivery to the customer on time
• Receive feedback from the customer on services & product

Inventory Management

• Daily quick count of all the PIDs available in the store
• Receive bulk shipment , physical count & mark receive in the system on daily basis
• Daily replenishment to fill the display gap
• Check the bad inventory /damage product & keep it on designated place
• Ensure daily handover & receiving product from VRX through HOP app
• Highlight inventory mismatch /discrepancy to the Store Manager

Operational Process

• Following the VM guidelines
• Maintain cleanliness & hygiene in the store
• Update all the SOPs file on daily basis
• Reconcile daily cash & card sale