Showroom Sales Staff

Lenskart; Mandi; Vor Ort; INR 167.000 - 279.000; Vollzeit

Zusammenfassung

Lenskart is seeking a customer-centric store associate in Mandi, Himachal Pradesh to welcome shoppers, assist throughout the journey, and explain product features and services.

You will handle inventory counts, bulk shipments, daily replenishment, display maintenance, and ensure on-time delivery to customers, while collecting feedback to improve service and product experiences.

Qualifikationen

Aufgaben

• Meet & Greet the customers
• Assisting customers throughout the shopping journey
• Sharing product features & benefit with the customers
• Explaining services , building trust & loyalty
• Resolving Customers queries pre & post Sale
• Ensure product delivery to the customer on time
• Receive feedback from the customer on services & product

Jobbeschreibung

Customer Services

• Meet & Greet the customers
• Assisting customers throughout the shopping journey
• Sharing product features & benefit with the customers
• Explaining services , building trust & loyalty
• Resolving Customers queries pre & post Sale
• Ensure product delivery to the customer on time
• Receive feedback from the customer on services & product

Inventory Management

• Daily quick count of all the PIDs available in the store
• Receive bulk shipment , physical count & mark receive in the system on daily basis
• Daily replenishment to fill the display gap
• Check the bad inventory /damage product & keep it on designated place
• Ensure daily handover & receiving product from VRX through HOP app
• Highlight inventory mismatch /discrepancy to the Store Manager

Operational Process

• Following the VM guidelines
• Maintain cleanliness & hygiene in the store
• Update all the SOPs file on daily basis
• Reconcile daily cash & card sale.