Showroom Manager

Ssdn Creations Pvt. Ltd.; South Delhi; On-site; INR 536,000 - 670,000; Full time

Job summary

Ssdn Creations Pvt. Ltd. in Delhi is seeking a Sales Manager to shape the showroom's sales strategy and deliver exceptional client experiences for a luxury brand.

You will drive revenue growth by engaging HNI clients, architects, and corporate accounts while upholding premium service standards. The role requires 5–8 years in luxury retail or related brands with at least 3 years in a managerial capacity, plus strong leadership and relationship-building skills.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Retail Management, or related field.
• 5–8 years in luxury retail, high-end furniture, home décor, or lifestyle brands, with at least 3 years in a managerial role.
• MBA preferred.

Responsibilities

• Lead showroom sales strategy and achieve revenue targets.
• Develop strategies for B2C and B2B segments (HNI clients, architects, designers, corporate).
• Build and maintain long‑term relationships with high‑value clients.
• Oversee showroom operations and brand presentation with luxury standards.
• Monitor market trends and identify growth opportunities.

Skills

CRM proficiency

Leadership

Communication

Interpersonal skills

Customer service

Luxury retail knowledge

Education

Bachelor's degree in Business Administration/Marketing/Retail Management

MBA preferred

Tools

CRM systems

MS Office

Zoho

Job description

Role Overview

The Sales Manager will lead the showroom’s sales strategy, ensure exceptional client experiences, and drive revenue growth while upholding the brand’s prestige. This role requires a refined understanding of the luxury retail space, proven sales leadership, and the ability to cultivate strong relationships with elite clientele and industry professionals.

Key Responsibilities

Sales & Revenue Generation Achieve and exceed monthly, quarterly, and annual sales targets for the showroom. Identify, pursue, and convert leads from HNI clients, architects, designers, and corporate projects. Develop and execute targeted sales strategies for B2C and B2B segments.

Client Relationship Management Build and maintain long‑term relationships with high‑value clients, offering personalized service and design consultation. Conduct follow‑ups, after‑sales service, and relationship nurturing to encourage repeat business and referrals. Maintain an updated client database with purchase history, preferences, and potential future requirements.

Team Leadership & Training Lead, motivate, and mentor the showroom sales team to achieve individual and collective targets. Conduct regular training on sales techniques, product knowledge, and luxury customer service standards. Foster a high‑performance culture while ensuring team adherence to brand guidelines.

Showroom Operations & Brand Presentation Oversee daily operations, ensuring the showroom environment reflects the brand’s luxury positioning. Ensure visual merchandising is always aligned with brand aesthetics and seasonal campaigns. Collaborate with marketing and merchandising teams for product launches, events, and promotions.

Market Intelligence & Business Development Monitor competitor activities, market trends, and industry developments to identify growth opportunities. Participate in industry events, exhibitions, and networking sessions to promote the brand. Suggest new product lines or services based on client feedback and market demand.

Qualifications & Skills

Education : Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related field. MBA preferred.

Experience : 5-8 years in luxury retail, high‑end furniture, home décor, or lifestyle brands, with at least 3 years in a managerial role. Proven track record of meeting and exceeding sales targets. Strong leadership, communication, and interpersonal skills. Ability to engage and influence high‑net‑worth individuals and decision‑makers. Deep understanding of luxury consumer behavior, design trends, and premium service standards.

Proficient in CRM systems, MS Office, Zoho

Personal Attributes

Impeccable grooming and presentation. Warm, persuasive, and confident personality. Passion for design, interiors, and luxury living. High emotional intelligence and client empathy. Resilient, proactive, and solution‑oriented mindset.

Language

English (required)

Work Location

In person

Pay

Up to ₹60,** per month