Shift Manager

Kawenmanpower; Bengaluru; On-site; INR 312,480 - 468,720; Full time

Benefits offered by this job

Medical Insurance

Career growth

Work environment

Global brand

Job summary

KAWEN MANPOWER in Bangalore North is seeking a responsible Shift Manager to oversee daily petrol-pump operations, manage the forecourt team, ensure HSSE standards, and drive customer satisfaction.

The role requires 1–3 years in retail operations or hospitality, a graduate or diploma, strong leadership and communication, and basic computer and cash handling skills. You will handle cash, inventories, and shift handovers while delivering target sales.

Qualifications

• Graduate or diploma holder.
• 1–3 years in retail ops, petrol pumps, hospitality or customer service.
• Strong leadership, communication and team management skills.
• Basic computer knowledge and cash handling experience.

Responsibilities

• Oversee shift operations and forecourt activities.
• Ensure HSSE compliance across the shift.
• Lead, supervise, and support staff on shift.
• Achieve daily sales targets for fuel, lubricants and deli products.
• Deliver excellent customer service and resolve issues professionally.
• Monitor cash, card and digital payments and reconcile transactions.
• Ensure proper shift handover with complete records.
• Monitor inventory and fuel deliveries.
• Maintain site cleanliness and overall standards.
• Prepare daily operational reports and communicate issues to management.

Skills

Leadership

Team Management

Customer Service

Cash Handling

Shift Operations

Communication

Education

Graduate or Diploma

Job description

Bangalore North, India | Posted on 07/29/2026

KAWEN MANPOWER is your trusted consulting partner, delivering customized solutions that drive growth, efficiency, and success. With industry expertise, integrity, and a forward-thinking approach, we help businesses and individuals unlock their full potential and achieve lasting results.

Job Description

We are looking for a responsible and proactive Shift Manager to oversee the daily operations of the petrol pump during assigned shifts. The ideal candidate will ensure smooth forecourt operations, lead the shift team, maintain safety and service standards, manage cash and inventory, and achieve daily sales targets while delivering an excellent customer experience.

Key Responsibilities

• Manage complete shift operations and forecourt activities.
  
• Ensure compliance with HSSE (Health, Safety, Security & Environment) standards.
  
• Lead, supervise, and support staff during the assigned shift.
  
• Achieve daily sales targets for fuel, lubricants, coolant, and Deli2Go products.
  
• Deliver excellent customer service and resolve customer concerns professionally.
  
• Monitor cash, card, and digital payment transactions and ensure accurate reconciliation.
  
• Ensure proper shift handover with complete operational and cash records.
  
• Monitor inventory, stock levels, and fuel deliveries.
  
• Maintain cleanliness, housekeeping, and overall site standards.
  
• Conduct staff briefings and ensure adherence to company SOPs.
  
• Monitor equipment performance and report maintenance issues promptly.
  
• Promote customer engagement and loyalty programme enrolments.
  
• Prepare daily operational reports and communicate any issues to management.
  

Requirements

• Graduate or Diploma holder (preferred).
  
• 1–3 years of experience in retail operations, petrol pumps, hospitality, or customer service.
  
• Strong leadership, communication, and team management skills.
  
• Basic computer knowledge and cash handling experience.
  
• Ability to work in rotational shifts.
  
• Customer-focused with good problem-solving abilities.
  
• Medical Insurance
  
• Training and career growth opportunities
  
• Professional and supportive work environment
  
• Opportunity to work with a globally recognized brand