Services Business Development & Technical Aftersales - Mechanical

Fives; Mailappur; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Fives India is seeking an accomplished professional for Services Business Development & Technical Aftersales - Mechanical. The role requires 15+ years of Aluminium Smelting experience and a BE in Mechanical Engineering. Permanent, on-site position based in Chennai.

The candidate will lead equipment refurbishment and provide on-site support, with frequent travel to customer sites and adherence to safety and HSE standards. Collaboration with sales teams is essential.

Qualifications

• Requires extensive knowledge of Fives equipment and mechanical systems.
• Strong background in mechanical engineering principles and practices.
• Experience in audit and repair services of mechanical assets.

Responsibilities

• Lead refurbishment, overhaul, and modernization of equipment.
• Provide on-site technical support for mechanical products.
• Perform diagnostics, troubleshooting, and service interventions at customer sites.
• Visit customer sites for upgrades, inspections, testing and commissioning support.
• Travel frequently to customer locations as needed.
• Ensure activities comply with safety standards and HSE requirements.
• Support sales teams by providing technical input and site assessments.
• Review reports and RCA findings for critical equipment issues.
• Recommend corrective and preventive actions to improve asset reliability.
• Resolve customer complaints and technical issues promptly.
• Serve as primary technical interface for key customers on mechanical aftersales.

Skills

Fives equipment

Mechanical engineering

Audit & repair

Pneumatic circuits

Hydraulic circuits

Maintenance philosophies

Site risk assessment

Education

BE in Mechanical Engineering

Job description

Job Description

Role: JD for Services Business Development & Technical Aftersales - Mechanical

Experience: 15 + Years of experience in Aluminium Smelting

Position Summary

Job Description

Role: JD for Services Business Development & Technical Aftersales - Mechanical

Experience: 15 + Years of experience in Aluminium Smelting

Industry: Aluminium

Educational Qualification: B.E in Mechanical Engineering

Employment Type: Permanent

Job Location : Chennai (Fives India)

Skills Required

• Knowledge on Fives Equipments
• Advanced technical background on Mechanical Engineering
• Experience Audit & Repair services
• Advanced understanding of Pneumatic & Hydraulic circuits
• Basic understanding & execution of various maintenance philosophies
• Mechanical Machinery overhauling
• Assessing risk associated with site activities & preparing detailed HIRADEC

Duties And Responsibilities

• Lead and manage equipment refurbishment, overhaul, and modernization activities.
• Provide technical support to customers for mechanical products
• Perform on-site diagnostics, troubleshooting, and service interventions.
• Visit customer sites to carry out upgrades, inspections, testing, commissioning support, and technical assessments.
• Be available for frequent travel to customer locations.
• Ensure all activities are executed in accordance with Fives safety standards and customer HSE requirements.
• Support external and internal sales teams by providing technical expertise, site assessments, and commercial inputs.
• Review technical reports, service findings, and RCA reports for critical equipment issues.
• Recommend corrective and preventive actions to improve equipment availability, productivity, and asset reliability.
• Ensure timely resolution of customer complaints, technical issues, and service requests.
• Serve as the primary technical interface for key customers on mechanical aftersales and service related matters.
• Conduct regular customer visits to understand operational challenges, maintenance requirements, and future business opportunities.