ServiceNow Sr. Developer - ITSM, CSM

ServiceIO Consultancy Services; Kolkata District; On-site; INR 900,000 - 1,800,000; Full time

Job summary

ServiceIO Consultancy Services is seeking a Senior ServiceNow Developer in India to drive end-to-end ITSM and CSM implementations. The role requires strong JavaScript skills, and extensive experience with ITSM modules and integrations using web services.

CSA certification is mandatory, CIS is a plus. The candidate should demonstrate self-motivation and hands-on development across ITSM modules, including Incident, Problem, Service Catalog, Change, Knowledge, Asset, and CMDB, with experience in

Qualifications

• 5 to 8 years of hands-on ServiceNow development experience.
• Proficient in ITSM and ITSM integration projects.
• Strong JavaScript programming skills and scripting.
• Experience with integrations using web services (XML, REST/SOAP).
• CSA certification is must; CIS certifications are a plus.

Responsibilities

• Develop and implement ServiceNow ITSM/CSM solutions end-to-end.
• Tailor screens, workflows, and reports; manage data imports.
• Integrate with external systems via web services and APIs.

Skills

ServiceNow

JavaScript

ITSM

CSM

REST/SOAP

LDAP integration

Web services

Discovery

Orchestration

Tools

Discovery

Orchestration

ServiceNow APIs

Job description

Job Description

Need a ServiceNow Sr. Developer with extensive experience in implementing ServiceNow solutions over end to end green field implementation lifecycle in any 1 of the following modules:

• ITSM
• CSM

Candidate Should Have Experience About 5 To 8 Years

Ideal candidate must be self-motivated with experience on Development on ITSM and Integrations using ServiceNow.

Having an experience in ServiceNow implementations and support.

Experience in ServiceNow including, but not limited to: screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations. Must have good programming skills (JavaScript a must)

Extensive development experience knowledge on all ServiceNow ITSM modules including Incident, Problem, Service Catalog, Change, Knowledge, Asset, CMDB

System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.

Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and tools like Discovery, Orchestration and other applications.

Desired experience in scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell

Very Good Experience working with relational databases.

Excellent communication skills & customer engagement

Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs.

Experience working & configuring Virtual Agent & Performance Analytics

CSA certification is must

CIS certifications is an added advantage.

Duties

Sr. Developer in ServiceNow ITSM and CSM