ServiceNow Sr. Developer - ITBM

Serviceio; India; On-site; INR 800,000 - 1,500,000; Full time

Job summary

A tech service company in India is seeking a Senior ServiceNow Developer with 5-8 years of experience. The ideal candidate will implement ITBM solutions and have extensive experience in ServiceNow modules and JavaScript development. Strong communication skills and customer engagement are essential. A CSA certification is mandatory, with additional CIS certification as an advantage. This full-time role focuses on end-to-end implementation and support of ServiceNow solutions.

Qualifications

• 5 to 8 years of experience required in ServiceNow development.
• CSA certification is mandatory.
• Experience configuring ServiceNow modules and APIs is essential.

Responsibilities

• Implement end-to-end ServiceNow ITBM solutions.
• Tailor screens and administer workflows in ServiceNow.
• Engage with customers and provide excellent communication.

Skills

ServiceNow ITBM solutions implementation

JavaScript programming

Customer engagement

System integration

ServiceNow ITSM modules

Scripting languages

Education

Bachelor's Degree

Job description

Overview

Any Career Level: Mid Career (5+ years of experience) Education: Bachelor's Degree Full time 3 years ago

Responsibilities

• Need a ServiceNow Sr. Developer with extensive experience in implementing ServiceNow ITBM solutions over end to end green field implementation lifecycle
• Candidate should have experience about 5 to 8 years
• Ideal candidate must be self-motivated with experience on Development on ITSM and Integrations using ServiceNow.
• Having an experience in ServiceNow implementations and support.
• Experience in ServiceNow including, but not limited to: screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations. Must have good programming skills (JavaScript a must)
• Extensive development experience knowledge on all ServiceNow ITSM modules including Incident, Problem, Service Catalog, Change, Knowledge, Asset, CMDB
• System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.
• Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and tools like Discovery, Orchestration and other applications.
• Desired experience in scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell
• Very Good Experience working with relational databases.
• Excellent communication skills & customer engagement
• Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs.
• Experience working & configuring Virtual Agent & Performance Analytics

Qualifications

• CSA certification is must
• CIS certifications is an added advantage.