ServiceNow Architect

Aelum Consulting Pvt. Ltd.; Jaipur, Dadri, Hyderabad; On-site; INR 3,000,000 - 5,400,000; Full time

Job summary

Aelum Consulting Pvt. Ltd. in India is seeking a ServiceNow Architect to design, develop and support ServiceNow solutions.

You will handle administration, application development, integrations with other IT services, maintenance and support using best practices to deliver robust platforms. Responsibilities include planning and delivering all technical tasks related to ServiceNow, customizing workflows, reports, data imports and 3rd party integrations.

Qualifications

• 10+ years of ServiceNow development or implementation experience.
• Expert in ServiceNow administration, configuration, and development (ITSM, CMDB, KB)
• Experience with PPM, CSM, GRC, ITOM, ITBM, ITSM modules is a plus.
• Proficient in Web Services integrations (SOAP, REST) and scripted REST APIs.
• Certified System Admin Passport is mandatory
• Bachelor’s degree or equivalent combination of education and experience

Responsibilities

• Plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of the ServiceNow platform.
• Provide software development and customization including screen tailoring, workflow administration, report setup, data imports, integration, scripting, third-party software integrations, and custom app development.
• Obtain and analyse business requirements to propose sustainable ServiceNow solutions.
• Coordinate and solve complex technical data and transformation issues.

Skills

ServiceNow Administration

ServiceNow Development

Business Rules/UI Actions/Scheduled-**

Scripting (Client/Server)

Web Services Integrations

Education

Bachelor’s degree or equivalent

Certified Implementation Specialist

Tools

SOAP

REST

Scripted REST APIs

Job description

Jaipur, Noida, Hyderabad, India | Posted on 03/30/2026

Aelum Consulting is emerging Enterprise Service Management service provider with over 5+ years of experience in providing end to end solutions around ITSM Process, ServiceNow Implementation, Consulting, development and support.

We have over 11000+ hours of experience in designing empirical processes for our valuable customers that reduced their Operating Costs (Reduced ~750K for our prestigious customers in 3 years).

Job Description

JobSummary:

As a ServiceNow Architect , you will be involved in developing, designing and supporting the technical solutions on the ServiceNowplatform. You will provide administration, application development, integration with other IT services, maintenance, and technical support, using best practice web programming techniques to create robust solutions for utilising the ServiceNowplatform.

Responsibilities:

• Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNowplatform.
  
• Provide software development and customization including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development.
  
• Obtain and analyse/interpret business requirements to propose sustainable solutions in ServiceNow.
  
• Coordinate and solve complex technical data and transformation issues.
  

Qualifications:

10+ years of experience of ServiceNowApplications development or Product implementation experience

• Expert in Service Now administration, configuration, and development (ITSM, CMDB, KB experience required)
  
• Expert in developing ServiceNowBusiness Rules, Includes, UI Actions, Scheduled Jobs, ServiceNowclient and server-side scripting
  

Working experience with ServiceNowmodules like PPM, CSM, GRC,ITOM, ITBM, ITSM is an added advantage

• Responsible for the technical specification and implementation of the Service Now integration with 3rd party tools/systems.
  
• Expertise Web Services integrations (SOAP, REST), Scripted REST API's
  
• Certified System Admin Passport is mandatory
  
• Bachelor’s degree or equivalent combination of education and experience
  

Requirements

• Min. 1 Certified Implementation Specialist Certifications. CTA is great to have.
  
• Must have strong technical skills.
  
• Must be Professional and a good team player.
  
• Excellent Verbal and Written Communication - (ENGLISH)
  
• Exposure in running projects independently with customer