ServiceNow Lead Developer – HAM

FyerX; Hyderabad; On-site; INR 2,800,000 - 4,000,000; Full time

Job summary

FyerX is seeking an urgent ServiceNow Lead Developer specializing in Hardware Asset Management (HAM/HAM Pro) to drive end-to-end asset lifecycle management. The role focuses on complex enterprise hardware workflows, inventory tracking, and reconciliation configurations.

The candidate will architect, design, and configure HAM modules, establish automated asset tracking and dashboards, and tune the IRE for accurate CMDB mappings. Hybrid on-site options in Bangalore/Hyderabad are available.

Qualifications

• 5–7 years of hands-on ServiceNow development and platform administration.
• Deep HAM Pro expertise in Hardware Asset Management.
• Ability to work in hybrid on-site environment across Bangalore or Hyderabad.

Responsibilities

• Architect, design, and configure HAM/HAM Pro modules covering the complete hardware lifecycle from procurement to disposal.
• Establish automated asset tracking, stockroom management, hardware normalization rules, and compliance dashboards.
• Configure and tune the Identification and Reconciliation Engine (IRE) for accurate CI-to-asset mapping within the CMDB.
• Develop Business Rules, Client Scripts, Script Includes, Flow Designer workflows, and IntegrationHub configurations.
• Collaborate with cross-functional support teams, administrators, and client stakeholders to resolve technical bottlenecks and maintain system alignment during the 10:00 AM to 7:00 PM IST daily shift schedule.

Skills

ServiceNow development

HAM Pro

CI-to-asset mapping

Workflow design

Tools

Flow Designer

IntegrationHub

Script Includes

Job description

Location: Onsite (Bangalore and Hyderabad)

Shift Timing: 10:00 AM to 7:00 PM IST

Total Experience Required: 5 to 7 years

Relevant Experience Required: 5+ years in ServiceNow with core Hardware Asset Management (HAM) specialization

Job Summary

We are seeking an urgent, highly qualified ServiceNow Lead Developer specializing in Hardware Asset Management (HAM/HAM Pro) to drive end-to-end asset lifecycle management. The ideal candidate will handle complex enterprise hardware workflows, inventory tracking, and reconciliation configurations.

Key Responsibilities

• Architect, design, and configure ServiceNow Hardware Asset Management (HAM / HAM Pro) modules, covering the complete hardware lifecycle from procurement to disposal.
• Establish automated asset tracking, stockroom management, hardware normalization rules, and compliance dashboards.
• Configure and tune the Identification and Reconciliation Engine (IRE) to ensure data accuracy and seamless CI-to-asset mapping within the CMDB.
• Develop custom Business Rules, Client Scripts, Script Includes, Flow Designer workflows, and IntegrationHub configurations.
• Collaborate closely with cross-functional support teams, administrators, and client stakeholders to resolve technical bottlenecks and maintain system alignment during the 10:00 AM to 7:00 PM IST daily shift schedule.

Requirements

• 5 to 7 years of dedicated hands-on experience in ServiceNow development and platform administration.
• Deep functional and technical proficiency in ServiceNow Hardware Asset Management (HAM Pro).
• Proven capability to operate in a hybrid on-site environment across Bangalore or Hyderabad.

Preferred Qualifications

• Certified Implementation Specialist – Hardware Asset Management (CIS-HAM).
• Certified System Administrator (CSA) or Certified Application Developer (CAD).
• Prior enterprise experience integrating ITAM, SAM Pro, and ITOM Discovery modules.