ServiceNow ITOM Test Engineer

Jobskey Search and Selection; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Jobskey Search and Selection is seeking a ServiceNow ITOM Test Engineer for a contract-to-hire role across multiple Indian locations, including Hyderabad. You will perform functional, integration, regression, and end-to-end testing of ServiceNow ITOM applications, and validate Discovery, Service Mapping, Event Management, and CMDB implementations, while testing integrations with monitoring tools.

Strong SQL data validation, defect tracking with Jira/HP ALM/Azure DevOps, and collaboration with

Qualifications

• 5+ years of ServiceNow Testing experience.
• Hands-on with Discovery, Service Mapping, Event Management, CMDB.
• Strong testing across Functional, Integration, Regression & End-to-End.

Responsibilities

• Perform Functional, Integration, Regression, and End-to-End Testing for ServiceNow ITOM applications.
• Validate Discovery, Service Mapping, Event Management, and CMDB implementations.
• Test integrations between ServiceNow and monitoring/third-party tools.
• Ensure CMDB data quality, reconciliation, CI relationships, and data integrity.
• Execute backend data validation using SQL or other query languages.
• Log, track, and manage defects using tools like Jira, HP ALM, or Azure DevOps.
• Collaborate with development, platform, and business teams to ensure successful delivery.

Skills

ServiceNow Testing

Discovery

Service Mapping

Event Management

CMDB

SQL Validation

Communication Skills

Tools

Jira

HP ALM

Azure DevOps

Job description

Hiring Now | ServiceNow ITOM Test Engineer

Position

ServiceNow ITOM Test Engineer

Locations

Bangalore, Chennai, Pune, Noida, Hyderabad, Kochi, Trivandrum

Employment Type

Contract to Hire

Experience

5+ Years

Key Responsibilities

• Perform Functional, Integration, Regression, and End-to-End Testing for ServiceNow ITOM applications.
• Validate Discovery, Service Mapping, Event Management, and CMDB implementations.
• Test integrations between ServiceNow and monitoring/third-party tools.
• Ensure CMDB data quality, reconciliation, CI relationships, and data integrity.
• Execute backend data validation using SQL or other query languages.
• Log, track, and manage defects using tools like Jira, HP ALM, or Azure DevOps.
• Collaborate with development, platform, and business teams to ensure successful delivery.

Required Skills

• 5+ years of ServiceNow Testing experience.
• Hands-on expertise in:
  • Discovery
  • Service Mapping
  • Event Management
  • CMDB
• Strong experience in Functional, Integration, Regression & End-to-End Testing.
• CMDB data validation, reconciliation, CI relationship testing, and data integrity validation.
• Experience testing ServiceNow integrations with monitoring and third-party tools.
• Strong knowledge of ServiceNow tables, CI classes, and relationship models.
• Proficiency in SQL for backend data validation.
• Experience with Jira, HP ALM, Azure DevOps, or similar defect management tools.
• Excellent analytical, troubleshooting, and communication skills.

Good to Have

• ITIL / ITSM knowledge
• ITOM–ITSM integration experience
• Exposure to enterprise monitoring tools integrated with ServiceNow
• Agile / Scrum methodology experience
• ServiceNow CSA/CIS or ITOM certifications

Why Join?

• Work on enterprise ServiceNow ITOM implementations
• Collaborative Agile environment
• Long-term Contract-to-Hire opportunity
• Exposure to cutting-edge ServiceNow technologies