ServiceNow ITOM Developer

Tata Consultancy Services; Dadri; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Tata Consultancy Services in Noida is hiring a ServiceNow ITOM Developer to design, develop, configure, and maintain ITOM solutions.

You will work on Discovery, Service Mapping, CMDB, Event Management, and IRE rules, collaborating with application and infrastructure teams to ensure data integrity and reliable service maps.

Qualifications

• Hands-on experience with ServiceNow ITOM Suite Discovery
• Service Mapping and Event Management
• CMDB health and IRE rules familiarity
• Scripting experience: PowerShell, Unix/Windows shell
• Infrastructure knowledge: Servers, Storage, Networks
• Experience with Agile/Scrum methodologies

Responsibilities

• Design, develop, configure, and maintain ServiceNow ITOM solutions
• Implement and support Discovery, Service Mapping, Event Management, and CMDB capabilities
• Configure and manage MID Servers
• Customize Script Includes, Business Rules, Schedules, Patterns, Probes, and Sensors
• Build and maintain Service Maps with applicant teams' collaboration

Skills

ServiceNow ITOM

Discovery

Service Mapping

Event Management

CMDB

PowerShell

Unix Shell

Windows Scripting

Infrastructure Components

Monitoring Tools

AGILE/SCRUM

Job description

TCS Hiring | ServiceNow ITOM Developer | Noida

Greetings from Tata Consultancy Services (TCS)!

We are looking for experienced ServiceNow ITOM Developers who are passionate about building and managing enterprise-scale IT Operations Management solutions. If you have expertise in Discovery, Service Mapping, Event Management, CMDB, and ServiceNow development, we invite you to be a part of our growing ServiceNow practice.

Job Title- ServiceNow ITOM Developer

Experience Required - 5 to 13 Years

• ServiceNow
• IT
• OMCMDB
• Discovery
• Service Mapping
• Event Management

We are seeking a skilled ServiceNow ITOM Developer with hands‑on experience in ServiceNow ITOM modules, including CMDB, Discovery, Service Mapping, Event Management, and CSDM. The ideal candidate should possess strong technical development skills, infrastructure knowledge, integration experience, and the ability to work collaboratively with application and infrastructure teams

ServiceNow ITOM Development

• Design, develop, configure, and maintain ServiceNow ITOM solutions
• Implement and support Discovery, Service Mapping, Event Management, and CMDB capabilities.
• Configure and manage MID Servers.
• Customize and develop Script Includes, Business Rules, Scheduled Jobs, Patterns, Probes, and Sensors.
• Build and maintain Service Maps by collaborating with application teams.

Discovery & CMDB Management

• Configure Discovery Schedules and troubleshoot discovery-related issues.
• Implement Cloud Discovery and Tag-Based Discovery.
• Maintain CMDB health and data integrity.
• Configure and customize Identification and Reconciliation Engine (IRE) rules.

Required Skills & Qualifications

Mandatory Skills

• Hands-on experience with ServiceNow ITOM Suite Discovery
• Service Mapping
• Event Management
• CMDBCSDM
• Strong ServiceNow platform development experience.
• Power Shell
• Unix Shell Scripting
• Windows Scripting
• Infrastructure Components (Servers, Storage, Networks)
• Monitoring Tools
• Experience with Agile/Scrum methodologies.