ServiceNow Developer - Tieto Tech Consulting (m/f/d)

Tieto; Bengaluru; Sur place; INR 1 200 000 - 1 800 000; Plein temps

Résumé du poste

Tieto in Bengaluru, India is seeking a ServiceNow Developer to deliver ITSM/CMDB solutions and collaborate with process owners. The role emphasizes configuring ServiceNow modules, developing with JavaScript, and ensuring seamless delivery and ongoing support of IT solutions.

Responsibilities include coordinating with peers, implementing integrations, upgrading planning, and building scoped applications and user-friendly Service Portal pages using modern web technologies.

Qualifications

• Bachelor’s degree and 5+ years related experience in ServiceNow.
• Hands-on experience with ITSM, ITOM, CMDB and Service Portal.
• Proficiency in JavaScript, AngularJS, HTML, XML, REST/SOAP.
• Experience with workflows, Flow Designer, and workflow automation.
• Experience in system integration using web services and APIs.

Responsabilités

• Coordinate with ServiceNow peers to deliver projects.
• Configure and develop ServiceNow modules using JavaScript.
• Perform integration with web services and other web technologies.
• Assist with upgrade planning, testing, and implementation between development and production instances.
• Build and extend ServiceNow scoped applications for internal users.
• Develop customized Service Portal pages with user-friendly widgets using Bootstrap and AngularJS.

Connaissances

ITSM

ITOM

CMDB

Service Portal

Integration Hub

JavaScript

AngularJS

XML

HTML

AJAX

CSS

REST/SOAP

Workflow Editor

Flow Designer

License & entitlement

ServiceNow upgrades

Automated Testing Framework

Formation

Bachelor’s degree

Description du poste

Job Description

ServiceNow Developer - JD(ITSM and CMDB)

Scope

Responsible for ServiceNow developer, support and collaboration with process owners, enhancing core applications and ensuring delivery and ongoing support of IT solutions.

The ServiceNow developer is accountable for configuring and setting up ServiceNow modules/applications.

Accountabilities & Essential Functions

• Coordinate with ServiceNow peers, including administrators, business analysts, developers, and Architects to deliver projects
• Ability to develop and configure applications using ServiceNow, and JavaScript technology
• Perform configuration and development using Workflows, Flow designers, Business rules & Client scripts in ServiceNow.
• Perform ServiceNow Integration with different applications.
• Assist ServiceNow Architect with upgrade planning, testing, and implementation between development and production instances
• Build and extend ServiceNow Scoped applications for internal users
• Build customized Service portal web pages with user friendly widgets using Bootstrap and AngularJS JavaScript frameworks.
• Work closely with onshore and offshore ServiceNow team

Skills & Certifications

• Deep working knowledge of most or all of the following: ITSM, ITOM, CMDB, Service Portal, Integration Hub
• Hands‑on experience with and demonstrated proficiency in JavaScript, Angular JS, or other related languages
• System integration experience using web services and other web‑based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Experience with extending the ServiceNow schema to custom applications
• Experience with use of Workflow Editor and Flow Designer
• Understanding of ServiceNow’s license and entitlement structure
• Experience with ServiceNow platform upgrades
• Experience with Automated Testing Framework.

Education & Experience

• Bachelor’s degree.
• 5+ years related experience required. Previous experience in deploying and managing ServiceNow is required.

Additional Information

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.