ServiceNow Developer / Support Admin

Tata Consultancy Services; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tata Consultancy Services in Bangalore is seeking ServiceNow Developers and Support Administrators to support enterprise ServiceNow environments.

You will perform development and administration activities, handle Incident, Change, Problem, and Request Management, configure Service Catalog and workflows, and manage users, groups, roles, and permissions. Platform upgrades and enhancements support.

Qualifications

• Experience with ServiceNow development and administration.
• Experience with ITSM processes and incident/change/problem management.
• Experience configuring Service Catalog and workflows.
• User, group, role and permissions management.
• Support of platform upgrades and enhancements.

Responsibilities

• Perform development and administration activities.
• Support Incident, Change, Problem, and Request Management.
• Configure Service Catalog and workflows.
• Manage users, groups, roles, and permissions.
• Support platform upgrades and enhancements.

Skills

ServiceNow Administration

ITSM

Incident Management

Change Management

Problem Management

Service Catalog

JavaScript

CSA Certification

Platform Support Experience

Job description

Job Title: ServiceNow Developer / Support Admin
Location: Bangalore
Experience: 6-8 Years

Job Description

We are looking for ServiceNow Developers and Support Administrators to support enterprise ServiceNow environments.

Responsibilities

• Perform development and administration activities.
• Support Incident, Change, Problem, and Request Management.
• Configure Service Catalog and workflows.
• Manage users, groups, roles, and permissions.
• Support platform upgrades and enhancements.

Required Skills

• ServiceNow Administration
• ITSM
• Incident Management
• Change Management
• Problem Management
• Service Catalog
• JavaScript

Preferred Skills

• CSA Certification
• Platform Support Experience