ServiceNow Developer (Software Engineer)

Medpace; Navi Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Flexible work environment

Competitive compensation and benefits package

Competitive PTO packages

Structured career paths with opportunities for professional growth

Company-sponsored employee appreciation events

Employee health and wellness initiatives

Job summary

Medpace is seeking a full-time ServiceNow Developer to join the IT team in Navi Mumbai. This role involves developing and maintaining solutions within the ServiceNow platform, analyzing business requirements, and ensuring platform optimization. The ideal candidate holds a Bachelor's in Computer Science and has proven experience with ServiceNow development. Benefits include a flexible work environment, competitive compensation, and growth opportunities. Passion for leveraging technology to enhance business operations is key to this position.

Qualifications

• Proven experience as a ServiceNow Developer or Systems Analyst.
• Strong proficiency in ServiceNow platform development including Scripting, Workflows, UI Policies, and Integrations.
• Solid understanding of ITIL processes and best practices.

Responsibilities

• Design, develop, and implement solutions within the ServiceNow platform.
• Customize ServiceNow applications to meet business requirements.
• Develop and maintain integrations with other systems and applications.

Skills

JavaScript

REST APIs

C#

ServiceNow

git

Azure DevOps

Education

Bachelor's degree in Computer Science

Job description

Our corporate activities are growing rapidly, and we are currently seeking a full-time, office based ServiceNow Developer to join our new Information Technology team in Navi Mumbai.

We are seeking a highly skilled and motivated individual to join our team as a ServiceNow Developer. In this role, you will be responsible for developing, configuring, and maintaining solutions within the ServiceNow platform to meet business needs. Additionally, you will play a key role in analyzing business requirements, designing solutions, and providing support to ensure the effective utilization of the platform.

Responsibilities

• Design, develop, and implement solutions within the ServiceNow platform.
• Customize ServiceNow applications to meet business requirements.
• Develop and maintain integrations with other systems and applications.
• Write clean, efficient, and maintainable code following best practices.
• Work closely with business users to understand their needs and pain points.
• Collaborate with stakeholders to gather and analyze business requirements.
• Translate business requirements into technical specifications and solution designs.
• Identify opportunities to improve processes and streamline workflows using ServiceNow.
• Conduct impact analysis and risk assessment for proposed changes.
• Provide ongoing support and maintenance for the ServiceNow platform.
• Troubleshoot issues, investigate root causes, and implement solutions.
• Monitor platform performance and ensure high availability and reliability.
• Collaborate with cross-functional teams to resolve technical issues and implement enhancements.

Qualifications

• Bachelor's degree or higher in Computer Science.
• Preferred experience in one or more of the following: JavaScript, REST APIs, C#, ServiceNow, git, Azure DevOps.
• Proven experience as a ServiceNow Developer, Systems Analyst.
• Strong proficiency in ServiceNow platform development, including Scripting, Workflows, UI Policies, and Integrations.
• Experience with ServiceNow modules such as Incident Management, Change Management, and CMDB.
• Solid understanding of ITIL processes and best practices.
• Excellent analytical and problem-solving skills.
• Excellent computer skills.
• Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels.
• Ability to work independently and collaboratively in a fast-paced environment.
• ServiceNow certification(s) preferred.

Benefits

• Flexible work environment
• Competitive compensation and benefits package
• Competitive PTO packages
• Structured career paths with opportunities for professional growth
• Company-sponsored employee appreciation events
• Employee health and wellness initiatives

If you are passionate about leveraging technology to drive business value and have a strong desire to make a difference, we encourage you to apply for this exciting opportunity to join our team as a ServiceNow Developer.