Consultant - Servicenow

Zoho; Coimbatore District; Hybrid; INR 700,000 - 1,200,000; Full time

Benefits offered by this job

WFH / Flexible Schedule

Health Insurance coverage

Bonus & Incentives

Paid training & certifications

Job summary

NATLEX Technology Solutions Pvt Ltd is seeking a skilled ServiceNow Developer to join our team in Coimbatore/Remote, India. The ideal candidate will develop and customize ServiceNow applications, automate fulfillments, and integrate with external systems to meet business requirements.

Responsibilities include designing catalogs, workflows, and UI components, while collaborating with stakeholders in an Agile environment.

Qualifications

• Hands-on ServiceNow development and customization experience.
• Experience with ITSM, ITOM, HRSD, CSM, CMDB, ITAM.
• Knowledge of integrating systems via REST/SOAP.
• Strong communication and stakeholder interaction.
• ITIL knowledge is desirable.

Responsibilities

• Develop and configure ServiceNow apps and modules (ITSM, ITOM, HRSD, CSM, CMDB).
• Customize ServiceNow workflows, business rules, client scripts, UI policies, and UI actions.
• Create and maintain integrations using REST/SOAP APIs.
• Design service catalog items with workflows and fulfillment automation.
• Work with stakeholders to translate business requirements into technical solutions.
• Participate in Agile/Scrum development processes and project lifecycle.
• Maintain technical documentation and knowledge base for ServiceNow configurations and processes.
• Provide support and troubleshoot issues related to ServiceNow functionality and performance.
• Ensure compliance with best practices in ServiceNow development, security, and data integrity.

Skills

ServiceNow

Workflow design

Client scripting

Agile/Scrum

ITIL knowledge

Education

BE/BTech/MCA/BSc/BCA

Tools

REST API

SOAP/XML

Web Services

ServiceNow Integrations

Job description

NATLEX Technology Solutions Pvt Ltd | Full time

Coimbatore/Remote, India | Posted on 05/08/2025

We are seeking a skilled and experienced ServiceNow Developer to join our team. The ideal candidate will have a strong background in developing and customizing the ServiceNow platform to meet business requirements.

Job Description

• Develop and configure ServiceNow applications and modules (e.g., ITSM, ITOM, HRSD, CSM, CMDB, APM, GRC, ITAM, SPM, etc.).
  
• Customize ServiceNow workflows, business rules, client scripts, UI policies, and UI actions.
  
• Create and maintain integrations between ServiceNow and other systems using REST/SOAP APIs.
  
• Design and implement service catalog items with associated workflows and fulfillment automation.
  
• Work with stakeholders to understand business requirements and translate them into technical solutions.
  
• Participate in Agile/Scrum development processes and project lifecycle phases.
  
• Maintain technical documentation and knowledge base for ServiceNow configurations and processes.
  
• Provide support and troubleshoot issues related to ServiceNow functionality and performance.
  
• Ensure compliance with best practices in ServiceNow development, security, and data integrity.
  

Requirements

• Candidate should be able to perform in adynamically changing environment.
  
• Should have prior hands-on working experience inServiceNow platform
  
• ServiceNow Platform Configurations andServiceNow Scripting, Best practices
  
• Integration to various solutions (SaaS, ExternalApps) using REST API / web service / JSON will be added advantage
  
• Ability to work with clients and partners directlyand handle crunched timelines
  

Excellentverbal/written communication, collaboration, analytical and presentationskills to lead an environment driven by customer service andteamwork.

Certifications

• ServiceNow Certified System Administrator(Desired)
  
• ITIL Certifications (desired)
  
• At least 1 mainline ServiceNow ImplementationCertification (Desired)
  

Experience & Background

• BE/B-Tech/MCA/BSc/BCA
  
• Implementation/customization experience onServiceNow
  
• ITIL/ServiceNow
  

Certifications will be an added advantage.

• Set up standards for quality control; measure andreport performance against those standards
  
• Exposure on Service Now integration protocols withother application/systems
  
• Excellent attention to details, ability tomultitask, and effective time management skills
  

What we Offer

• Excellent learning & career progression
  
• Paid Time Off - Holidays / Vacation
  
• WFH / Flexible Schedule
  
• Health Insurance coverage (Family as well)
  
• Bonus & Incentives
  
• Free Industry-leading training, certification and support
  
• Employee Recognitions & Teaming Activities