ServiceNow Developer (Pan India - Niche Modules)

Tata Consultancy Services; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Tata Consultancy Services (TCS) Enterprise Solutions Unit is driving enterprise transformation through ServiceNow implementations, integrations, and platform modernization. The role focuses on delivering scalable solutions across ITAM, ITOM, HRSD, CSM, and more.

You will collaborate with stakeholders, adhere to best practices, and support upgrades and custom app development to enable agile, AI-driven operations.

Qualifications

• Experience configuring ServiceNow modules ITAM, ITOM, HRSD, CSM, SPM, SecOps, GRC, and CMDB.
• Strong ability to build workflows, integrations, catalog items, business rules, and UI policies.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.
• Experience with custom app development and platform upgrades.
• Good understanding of ServiceNow architecture and capabilities.

Skills

ITAM

ITOM

HRSD

CSM

SPM

SecOps

GRC

CMDB

Workflow design

Integrations

Education

UG/PG (Full time)

Tools

ServiceNow

Oracle ERP

SAP

Pega

Appian

OutSystems

Mendix

Job description

Greeting from Tata Consultancy Services.

About the Unit

TCS Enterprise Solutions Unit (ESU) is reimagining the future of enterprise transformation by helping organizations harness the full potential of intelligent business applications and digital technologies. With deep expertise across SAP, Oracle, Salesforce, ServiceNow, Pega, Microsoft Dynamics, and more, ESU enables businesses to simplify complexity, accelerate innovation, and unlock new sources of value. By combining technology excellence with deep business understanding, TCS delivers transformation programs that modernize operations, enhance agility, and drive measurable outcomes. As enterprises evolve in an AI-driven world, TCS is helping shape connected, intelligent, and continuously adaptive businesses.

Title Description for Opportunity

ServiceNow

Responsibilities

Must Have Skills

• Develop and configure solutions across ServiceNow modules such as ITAM, ITOM, HRSD, CSM, SPM, SecOps, GRC, and CMDB.
• Build workflows, integrations, catalog items, business rules, UI policies, and Flow Designer solutions.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.
• Troubleshoot issues, perform enhancements, and support platform upgrades.
• Ensure adherence to ServiceNow best practices and development standards.
• Strong experience with the ServiceNow platform and multiple modules.
• Experience with custom application development and integrations.
• Good understanding of ServiceNow architecture and platform capabilities.

Good to have Skills

1. Experience across multiple niche modules of ServiceNow.

2. CSA + CAD + CIS (Module Specific)

Experience Range

5+ Years

Qualifications

Any UG/ PG (Full time and Regular)

Certifications

CSA/ CAD

ESU partners

• Oracle
• SAP
• ServiceNow
• Pega
• Appian
• OutSystems
• Mendix

Research insights/Blogs

• Unlock scalable SAP testing with synthetic data
• TCS and Google Cloud enable secure Oracle ERP modernisation
• Intelligent archival of purchase-to-pay with Oracle Fusion

ServiceNow

• TCS transforms Magnit’s onboarding function with ServiceNow
• Inside Toyota’s Digital Evolution: A Deep Dive into Innovation and Collaboration

https://www.tcs.com/careers/india/tcs-esu-hiring